Eligibility Worker I - Department Of Human Services - Kona, Hawaii Island
About The Position
These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD). BESSD provides eligible clients with monthly benefits that supplement such essentials as food, clothing, and shelter. BESSD Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for the financial assistance and supplemental nutrition assistance programs. As an entry level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.
Requirements
- Legal Authorization to Work: Citizens, nationals, or permanent resident aliens of the U.S., or eligible under federal law for unrestricted employment.
- Experience demonstrating a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work on a continuous basis.
- Possession of a high school diploma, or equivalent.
- Three (3) years of work experience involving public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.
- Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year-for-year basis.
Responsibilities
- Determine the initial and continuing eligibility of applicants/recipients for financial assistance and supplemental nutrition assistance programs.
- Receive training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs.
- Recommend and/or determine eligibility for public assistance on selected cases.
- Perform other related duties as assigned.
Benefits
- Public Service Loan Forgiveness (PSLF) Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
