Eligibility Specialist Quality Assurance Trainer

UCHealth•Fort Collins, CO
•Onsite

About The Position

Trains and audits staff on proper procedures for state programs and ensures compliance with assistance programs and eligibility requirements. Maintains Colorado Benefits Management System (CBMS) reporting and quality as determined by Health First Colorado and the department. Assists patients and clients with applications for state-approved programs and supports determinations through CBMS. Compiles quality assurance reports and serves as a resource and educator for staff. May complete other tasks assigned by department leadership to assist self-pay and underinsured patients. The role requires critical thinking, decisive judgment, minimal supervision, and the ability to take appropriate action in a fast-paced environment. This is a full-time, onsite position at UCHealth Poudre Valley Hospital in Fort Collins, Colorado, with a day shift schedule of 80 hours per two-week pay period. Pay is $20.87–$27.13 per hour, depending on relevant experience.

Requirements

  • High school diploma or GED.
  • HCPF Trainer certification through the State of Colorado Staff Development Division (SDD) required within six months of hire.
  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision in a fast-paced environment.

Responsibilities

  • Train and audit staff on proper procedures for state programs.
  • Maintain CBMS reporting and quality as determined by Health First Colorado and the department.
  • Assist patients with the program application process as determined by Health First Colorado.
  • Assist clients or members with applications for state-approved programs to obtain a determination through CBMS.
  • Compile reports for quality assurance programs.
  • Act as a resource and educator for staff members on proper procedures.
  • Complete other tasks assigned by department leadership to assist self-pay and underinsured patients.
  • Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

  • 3-Year Incentive Bonus.
  • Annual merit pay increases and annual market reviews of positions and base pay.
  • Medical, dental, and vision coverage.
  • 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Paid time off, paid family and medical leave, and leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
  • Employer-provided short-term and long-term disability coverage, with a buy-up option.
  • 403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care; health savings account available with an eligible high-deductible medical plan.
  • Access to academic degrees and certificate programs.
  • Up to 100% of tuition, books, and fees paid for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
  • Access to LinkedIn Learning and internal professional development opportunities.
  • Free assistance navigating Public Service Loan Forgiveness and submitting federal student loans for forgiveness.
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