ELIGIBILITY SPECIALIST II - 60021723

State of Florida • Riviera Beach, FL

3d • Onsite

About The Position

This professional position is assigned to the Florida Department of Children & Families’ Office of Economic Self-Sufficiency in Riviera Beach. The role provides backup to the unit supervisor in day-to-day duties, including reviewing cases throughout the service delivery process, conducting case reviews for unit employees, providing feedback to improve accuracy, and training or mentoring unit members. The position handles a high volume of deadline-driven work and requires prioritizing and planning assignments while adapting to changes with little notice.

The position is open only to current Florida Department of Children and Families employees in Career Service, Selected Exempt Status (SES), or Other Personnel Services (OPS) positions. Applicants seeking work in other cities or counties must apply to postings for those locations. Employment is contingent on successful completion and approval of required background screening.

Requirements

• Must be a current Florida Department of Children and Families employee in a Career Service, Selected Exempt Status (SES), or Other Personnel Services (OPS) position to be considered.
• Must successfully complete and receive approval for required state and national criminal history and background screening before beginning employment.
• Ability to handle a high volume of deadline-driven work, prioritize and plan assignments, and adapt to changes with little notice.

Responsibilities

• Perform assigned quality management system reviews.
• Review case-reading errors with Eligibility Self Sufficiency Specialist I employees and ensure corrections are completed accurately and promptly.
• Review and analyze data from quality control and other monitoring sources, and provide training in areas where problems are identified.
• Determine eligibility for public assistance benefits according to unit procedures, within time frames required by federal and state laws and Department policies and procedures.
• Maintain assigned responsibilities by promptly addressing case-management activities, including medical expense tracking, changes, sanctions, data exchanges, alerts, ad hoc reports, and Medicaid file resolution.
• Identify possible fraud or overpayments and make appropriate referrals to fraud and overpayment departments.
• Ensure electronic case records are thoroughly and properly documented in accordance with Department procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed