ELIGIBILITY SPECIALIST II - 60050581

State of Florida • Fort Lauderdale, FL

3d

About The Position

This professional position is assigned to the Florida Department of Children and Families’ Office of Economic Self-Sufficiency in Fort Lauderdale. The Eligibility Specialist II provides backup to the unit supervisor in day-to-day operations, including reviewing cases throughout the service delivery process, conducting case reviews for unit employees, providing feedback to improve accuracy, and training or mentoring team members. The role handles a high volume of deadline-driven work and requires prioritizing and planning assignments while adapting to changes on short notice. Applicants must be current Florida Department of Children and Families employees in Career Service, Selected Exempt Status (SES), or Other Personnel Services (OPS) positions. Employment is contingent on completion and approval of required criminal-history background screening.

Requirements

• Must be a current Florida Department of Children and Families employee in a Career Service, Selected Exempt Status (SES), or Other Personnel Services (OPS) position.
• Ability to manage a high volume of deadline-driven work, prioritize and plan assignments, and adapt to changes with little notice.
• Must successfully complete and receive agency approval for required state and national criminal-history background screening before beginning employment.

Responsibilities

• Perform quality management system reviews as assigned.
• Review case-reading errors with Eligibility Self Sufficiency Specialist I staff and ensure corrections are completed accurately and on time.
• Review and analyze data from quality control and other monitoring sources, and provide training in areas where problems are identified.
• Determine eligibility for public assistance benefits according to unit procedures, required time frames, federal and state laws, and department policy and procedures.
• Maintain assigned case-management responsibilities, including medical expense tracking, changes, sanctions, data exchanges, alerts, ad hoc reports, and Medicaid file resolution.
• Identify cases involving possible fraud or overpayment and refer them to the appropriate departments.
• Ensure electronic case records are thoroughly and properly documented according to department procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed