Eligibility Coordinator

VIA Health Partners • Charlotte, NC

7d • Onsite

About The Position

VIA Health Partners is a community-based, not-for-profit hospice and palliative care provider. The Eligibility Coordinator obtains hospice and specialist insurance verifications through a clearinghouse, insurance portal, and/or phone call; completes hospice benefit verification forms for commercial payors; sets up reimbursors on patients’ accounts; processes subsidy assistance applications; and assists with obtaining authorizations as needed.

Requirements

• Associate degree in a related technical discipline, or an equivalent combination of education, technical certifications, training, or work experience.
• At least 2 years of work experience in billing, insurance accounting, and/or accounts receivable procedures in a healthcare facility.
• Working knowledge of Medicare, Medicaid, commercial payers, Workers’ Compensation, and Medicare Replacement plans.

Nice To Haves

• Experience with NCTracks.
• Experience with Homecare Homebase software.

Responsibilities

• Verify Medicare, Medicaid, and commercial payor eligibility and/or benefits through a clearinghouse, insurance portal, and/or phone call.
• Complete Hospice Benefit Verification Forms for commercial payors.
• Set up reimbursors on patients’ accounts.
• Process subsidy assistance applications.
• Assist with obtaining hospice and palliative authorizations as needed.
• Perform other duties as required.

Benefits

• Medical, vision, and dental plans through BCBS.
• 28 days of paid time off.
• Mileage reimbursement.
• 403(b) retirement plan with matching.
• Focused programs honoring Veteran patients.
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) certification.
• Orientation and onboarding program.
• Seasoned hospice leaders guiding career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree