Senior SBA Eligibility Coordinator
About The Position
The Senior SBA Eligibility Coordinator coordinates the approval and closing of larger, more complex SBA and other government-guaranteed loans, including SBA 7(a), Express, and 504 programs, USDA loans, and certain state collateral enhancement programs (SSBCI). The role ensures assigned loans are processed according to established policies and procedures, including packaging credit requests for agency approval, completing loan closings and funding, and maintaining organized loan files for internal and external audits. It prepares required loan-processing documentation, tracks progress against timelines, and assists SBA Specialists with closings. The position maintains the Bank’s U.S. Small Business loan portfolio and agency reporting, collects required borrower information, and packages loans in accordance with SBA standard operating procedures, Bank policies, and regulatory requirements. It also serves as an educational resource for Financial Center Managers and Business Banking Relationship Managers on SBA matters. The coordinator is accountable for identifying, managing, monitoring, and reporting risks while following Bank policies and supporting a positive customer and colleague experience. The role supports the SBA lending Specialist Team Lead, provides technical assistance to team members and internal partners, and helps improve policies, procedures, and loan-processing efficiency. It has no supervisory responsibilities. The position is listed as virtual in Ohio.
Requirements
- Bachelor’s degree in accounting, finance, or economics, or equivalent experience.
- Minimum 5 years of SBA industry packaging and closing experience.
- Extensive knowledge of Small Business Administration regulations.
- Proficiency with basic software applications such as Microsoft Word and Excel.
Responsibilities
- Coordinate processing and closing of larger, more complex SBA and other government-guaranteed loans for agency approval and funding.
- Support the SBA lending Specialist Team Lead in processing loans and help form policies and procedures that reduce the risk of guaranty repairs and denials.
- Collaborate with internal partners to identify process improvements and recommend efficiencies to the SBA Manager.
- Provide periodic training to internal partners, including Middle Office, on SBA and alternative lending products.
- Approve assigned loans for agency approval within designated PLP authority and handle loans assigned to GGL Loan.
- Use the LOB Playbook to support client experience, retention, penetration, and One Bank execution.
- Interface with approved borrowers and secure acceptance of loan terms and conditions.
- Provide SBA 7(a) Loan Coordinator team members with technical assistance on program eligibility, policy and procedure compliance, closing, and funding.
- Review customer documentation for SBA program compliance, including equity injections, eligible use of proceeds, refinancing rules, lease agreements, landlord waivers, and other eligibility requirements.
- Complete application packaging and closing requirements for assigned loans, including preparation, review, documentation, and filing.
- Prepare SBA Authorizations for loans approved within the Bank’s PLP authority and ensure authorization requirements are met before closing.
- Coordinate packaging and approval of SBA and other government-guaranteed loans in accordance with SBA, USDA, and state-specific procedures.
- Ensure assigned loans are closed and funded according to SBA guidelines and Bank loan policies.
- Process loans according to procedures for 1502 reporting and ensure proper payment of SBA guaranty fees.
- Develop working knowledge of customers, businesses, and prospect opportunities.
- Prepare SBA loan documents and coordinate, complete, and review third-party documents.
- Collect and review required collateral information.
- Maintain assigned-loan status reporting, document processing actions and outstanding items, and offer solutions to address obstacles and meet customer deadlines.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
- Eligible to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
