Electronic Security Project Manager - Richmond, VA

Diversified•Richmond, VA

About The Position

As a Project Manager in Electronic Security Systems (ESS), you are responsible for a project’s scope, schedule, cost, quality, and client satisfaction throughout its lifecycle, from initiation through closing. The role oversees and performs project management functions for client-site projects, budgets, and scopes, and provides direction to a wide range of internal and external personnel. The Project Manager is accountable for assigned projects and has direct control over their activities, while relying on others to perform many of the project tasks. The role focuses heavily on written and verbal communication with stakeholders. The Project Manager manages systems integration projects to completion on time, within budget, and to a high standard of customer satisfaction. The role includes daily project communications, scheduling, technician task lists, coordinating departmental deliverables, and monitoring project completion. As a primary client interface, the Project Manager builds and maintains long-term client relationships by managing expectations, communication, and satisfaction, while following and helping improve established processes.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of project management experience in commercial construction trades and settings, or experience with Electronic Security Systems (ESS).
Strong technical abilities and demonstrated ability to learn new technologies quickly.
Experience in a client-facing role with a pleasant, professional demeanor.
Solid understanding of PMP methodologies and best practices.
Willingness to travel up to 25% of the time.
Valid driver’s license in the state of residence.

Nice To Haves

PMP certification from the Project Management Institute.
Certified Security Project Manager (CSPM).
Lenel certification knowledge.
Genetec certification knowledge.
Avigilon certification knowledge.

Responsibilities

Manage project scope, schedule, cost, quality, and client satisfaction from initiation through closing.
Oversee project management functions for assigned client-site projects, budgets, and scopes, and direct internal and external personnel.
Manage project communications, schedules, technician task lists, and deliverables from and for other departments.
Complete systems integration projects on time, within budget, and to client expectations or better.
Manage client relationships, expectations, communications, and satisfaction as the primary client interface.
Provide clear project leadership and ownership within Diversified, including timely verbal and written communication and follow-up.
Coordinate activities and stakeholders, clearly delegate responsibilities, and run client and internal project meetings.
Ensure frequent communication among stakeholders and provide support to team members as needed.
Provide or direct technical and administrative support to project team members.
Develop and maintain project schedules.
Perform field verification of prospective work sites; document site issues and communicate potential issues and solutions.
Coordinate drawings and documentation among internal and external stakeholders.
Facilitate and direct design reviews to ensure proper field documentation.
Coordinate system programming and final system checkout.
Provide a punch list of remaining tasks after substantial completion.
Coordinate project training and turnover to the client, service department, and sales.
Follow and help improve established project processes.

Benefits

Multiple medical plan options.
Company HSA and HRA contributions.
Dental coverage, including orthodontic benefits, and vision plans.
Company-paid basic life and AD&D benefits.
Short-term and long-term disability insurance.
Employee Assistance Program (EAP).
Three weeks of paid time off, plus company holidays and floating holidays.
401(k) with company match.
Paid maternity leave.
Healthcare and dependent care flexible spending accounts (FSA).
Voluntary benefits including critical illness, hospital indemnity, accident insurance, pet insurance, homeowners and auto insurance, supplemental life and AD&D coverage, and legal services.
Commuter benefits.
Competitive compensation.