Electronic Payments Specialist II

BOK Financial • Tulsa, OK

9d

About The Position

The Electronic Payments Specialist II processes advanced electronic payments in accordance with departmental procedures and banking regulations. The role ensures work is completed accurately and on time, using knowledge of departmental processes and service-level agreements. It also provides service to internal and external customers and collaborates with colleagues and other business partners.

Requirements

• Associate’s degree in Business and 2–3 years of experience in electronic payments, accounting, banking, or a comparable environment.
• Strong knowledge of related federal, state, and industry-standard regulations.
• Strong knowledge of electronic payment systems, terminology, and acronyms.
• Strong knowledge of accounting principles for understanding debits, credits, and settlement.
• Strong PC skills, including Microsoft Office products.
• Strong interpersonal skills, including oral and written communication, problem resolution, and customer relations.
• Strong knowledge of applicable federal and state regulatory compliance, including Anti-Money Laundering, Office of Foreign Assets Control, Bank Secrecy Act, Patriot Act, Sarbanes-Oxley, Regulation E, and UCC 4A.

Nice To Haves

• Working knowledge of bank operations.

Responsibilities

• Process advanced electronic payment transactions for internal and external customers, ensuring timely processing and proper debiting and crediting of demand deposit and general ledger accounts.
• Ensure payment processing complies with federal regulations, the Bank Secrecy Act, and bank policy; notify the appropriate party of suspicious activity when appropriate.
• Provide customer service by solving problems and sharing information about payment orders, laws and regulations, deadlines, and customer inquiries.
• Serve as a liaison between bank technical personnel and third-party vendors or the Federal Reserve during system upgrades or conversions.
• Meet strict deadlines by following established procedures and regulations for payment orders.
• Collaborate with internal and external customers on research, confirmations, amendments, reversals, and approval of exception items in response to service requests.
• Assist in training employees on operating procedures and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree