Electronic Banking Representative

F.N.B. Corporation•Hermitage, PA
•Onsite

About The Position

The Electronic Banking Representative is primarily responsible for processing Automated Clearing House (ACH) files and related functions, including ACH returns, notices of change (NOCs), research, and other miscellaneous items, or processing incoming and outgoing wire transfers, including SWIFT processing, return wires, research, and other miscellaneous items. The position works with Computer Room and Treasury Management and supports the International Banking Department. It requires handling sensitive financial information confidentially and meeting processing deadlines. Employees are also responsible for identifying, reporting, responding to, managing, and monitoring business risks and complying with applicable regulatory requirements and company procedures.

Requirements

  • High school diploma or GED.
  • At least 3 years of job-related experience.
  • Excellent written and verbal communication skills.
  • Ability to work and multitask in a fast-paced environment.
  • Attention to detail.
  • Ability to use general office equipment.
  • Ability to use a personal computer and job-related software.
  • Intermediate-level Microsoft Word skills.
  • Intermediate-level Microsoft Excel skills.
  • Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Responsibilities

  • Process and balance incoming and outgoing ACH files while meeting deadlines and maintaining confidentiality.
  • Process incoming, outgoing, and SWIFT wires; support the International Banking Department and service messages; balance and perform end-of-day functions in wire software and Federal Reserve systems while meeting deadlines and maintaining confidentiality.
  • Process ACH Reg E dispute returns in accordance with Reg E guidelines and internal procedures.
  • Research and resolve phone and email requests, issues, problems, and questions related to ACH or wire transfers.
  • Process incoming ACH returns, notices of change (NOCs), prenotes, death alerts, Treasury returns, EIM exception returns, outgoing ACH returns and NOCs over Fedline, and subpoenas.
  • Maintain daily and monthly departmental statistics spreadsheets, including the Wire Processing Memo Trending report monitored by the Payment Committee.
  • Perform other related duties and projects as assigned.
  • Understand, report, respond to, manage, and monitor risks encountered in daily work, and comply with regulatory laws and company procedures.
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