Electrical Service Manager

Wisler Plumbing, Heating, Cooling & Electric•Rocky Mount, VA

134d•$90,000 - $120,000•Onsite

About The Position

As a Service Manager, you’ll take the lead in driving your team’s success while building an environment of growth and collaboration. At Wisler Plumbing, Heating, Cooling & Electric, we don’t just offer jobs—we build careers. Our culture is built on respect, accountability, and teamwork. We support each other, celebrate success together, and take pride in the work we do for our customers and our community. Whether you are starting your career or bringing years of experience, you will find opportunities here to grow, learn, and make a meaningful impact. Wisler Plumbing, Heating, Cooling & Electric is proud to be an Equal Opportunity Employer. Wisler proudly serves Roanoke, Franklin County, and the Smith Mountain Lake area. Founded in 1986 by Daniel Wisler, our company was built on one simple principle: always do what is fair and right. From the beginning, Daniel led by example—teaching the importance of integrity, accountability, perseverance, and taking responsibility even when it’s difficult. Those values continue to guide our business today and are deeply woven into our culture. At Wisler, we believe strong values are the difference between a company that simply survives and one that truly thrives. Our team works hard, supports one another, and takes pride in delivering exceptional service to our community. We are committed to developing our people, promoting from within, and creating long-term career opportunities in the plumbing, HVAC, electrical, and water quality industries. Voted Best of Roanoke 2026 Platinum Winner in Plumbing, HVAC, and Electrical Services.

Requirements

Trades experience in one of the three trades (Plumbing, Electrical, or HVAC)
3 years of team management experience (with at least 4 reports)
3 years of customer service experience.
Proficient with Microsoft Office 365 and standard software like Word and Excel.
Clean background check and acceptable work/character references.
Pre-employment and random drug testing required.
Must be authorized to work in the U.S.
High School Diploma or equivalent
Clean driving record

Responsibilities

Inspire Leadership: Motivate and guide your team with confidence and purpose.
Mentor Talent: Foster individual development through coaching and regular feedback.
Streamline Operations: Organize, delegate, and ensure daily tasks run smoothly.
Deliver Excellence: Resolve customer concerns with efficiency and high standards.
Track Progress: Set clear goals, monitor performance, and achieve measurable results.
Resource Optimization: Manage staffing, budgets, and resources effectively.
Champion Communication: Foster collaboration and clear communication across teams.
Ensure Compliance: Stay ahead of regulations to maintain a compliant operation.
Drive Innovation: Identify opportunities to improve processes and enhance customer satisfaction.
Report Results: Present data-driven insights on team performance and key metrics.