Electric Program Manager, Expert

PG&E•Oakland, CA

1d•Hybrid

About The Position

The Electric Program Manager manages and/or administers a company program, a grouping of project work, or a special customer offering with an assigned annual financial budget. The position provides oversight, governance, communication, training, reporting, and overall process and project management for the assigned program. The manager oversees the program budget, which may include developing and presenting a budget proposal. This is a hybrid position, working from a remote office and an assigned work location based on business need. The current expectation is to work in the office one to two days per week. The assigned work location will be within the PG&E Service Territory. The role applies expert program management knowledge to wide-ranging assignments, manages complex cross-departmental programs with significant line-of-business impact, and may lead project teams or develop programs under broader goals and initiatives. The position manages capital and expense spending, monitors budgets and forecasts, supports regulatory compliance, and collaborates with partner organizations to improve processes, efficiency, compliance, and customer satisfaction.

Requirements

Bachelor's degree or equivalent experience.
Seven years of total related experience.
Experience managing capital expense budgets.

Nice To Haves

PMP certification.
In-depth knowledge of electric utility processes, regulatory requirements, critical success factors, goals, and initiatives.
Team leadership and collaboration skills.
General financial management, budgeting skills, and business acumen.
Strong communication, interpersonal, and influencing skills.
Basic negotiation skills.
Analytical problem-solving and decision-making ability.
Knowledge of project management and process improvement best practices, concepts, methods, and techniques.
Strong organizational skills.
Proficiency with Microsoft Office tools.
Strong presentation skills.
Knowledge of various enterprise resource planning (ERP) system modules may be needed.

Responsibilities

Manage all aspects of complex, cross-departmental programs with significant impact on the line of business.
Lead development of plans to achieve program goals and plan and forecast program work.
Provide regular standardized reports and custom reports for special projects; support reporting on operational metrics and performance trends.
Develop and deliver presentations to leaders on program progress toward goals.
Monitor and ensure closure or completion of projects and program maintenance and construction work orders.
Identify issues, develop solutions, and present recommendations and implementation plans to leadership for approval.
Analyze trends to identify cost drivers and develop and execute mitigation plans to improve business results.
Manage capital and expense spending to ensure planned work is completed and productivity cost targets are achieved.
Review cost-monitoring systems to ensure adequate controls identify and correct erroneous charges.
Negotiate and set productivity and unit-cost targets.
Prepare forecasts, monitor spending, explain variances, and develop and present business cases for budgets or additional funding.
Work with line-of-business peers and leaders to understand and achieve financial targets.
Lead partner organizations in developing and implementing improved processes, best practices, controls, and procedures to increase efficiency, compliance, and customer satisfaction and reduce costs.
Coordinate with project and program managers or peers across departments or regions to reschedule work, reallocate funds, and pursue financial and productivity goals.
Represent the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and stakeholder groups.
Support GRC witness testimony development and responses to data requests, as needed.
Develop policies, processes, infrastructure, documentation, and tools to support new programs.
Develop tracking and control tools, as well as communication and training plans.
Ensure target audiences understand the program's purpose and required processes, and ensure program and regulatory compliance.
May provide leadership or work direction to lower-level peers.