Expert Program Manager, Electric T&D Propel
About The Position
The Expert Program Manager leads planning, coordination, and execution of strategic business and change management initiatives supporting PG&E’s Propel program, a business and technology modernization program migrating to SAP S/4HANA. The role coordinates across Electric T&D, IT, Asset Management, Engineering, and external implementation partners to deliver business capabilities, organizational readiness, and operational outcomes. The position drives alignment across workstreams, manages dependencies and risks, and ensures SAP Propel initiatives achieve their intended business value. It leads business readiness so people, processes, technology, and culture are prepared to adopt and sustain the initiative. The role also establishes and manages program performance metrics, KPIs, and outcome measures, coordinates cross-functional reporting, and provides executive-level visibility through dashboards, scorecards, and performance reporting. This is a hybrid position, working from a remote office and an assigned location 2–3 days per week. Job locations are Oakland, Dublin, or Pleasanton.
Requirements
- Bachelor’s degree or equivalent experience.
- Eight years of job-related experience.
Nice To Haves
- Master’s degree in a job-related discipline or equivalent experience.
- PMI Project Management Professional (PMP) certification.
- Experience with SAP, SAP S/4HANA, Work and Asset Management, Enterprise Asset Management, or utility business processes.
- Knowledge of Electric Transmission and Distribution operations, maintenance, construction, planning, and asset management.
- Experience leading ERP implementations or enterprise transformation programs.
Responsibilities
- Update business processes and workflows.
- Proactively address organizational and operating model changes to adapt to new capabilities.
- Measure success and opportunities, and maintain feedback mechanisms to track adoption and performance.
- Deliver training and awareness tailored to job functions.
- Lead site readiness for trainings and activities, including ensuring physical infrastructure, personnel, and resources are available.
- Lead complex, cross-functional initiatives supporting Electric T&D business objectives.
- Develop and manage integrated program plans covering scope, schedule, dependencies, milestones, risks, and deliverables.
- Ensure program deliverables align with Electric T&D business priorities.
- Partner with business leaders to define future-state operating models, business processes, and organizational impacts.
- Support implementation of enterprise-standard processes enabled through SAP Propel.
- Lead change readiness, stakeholder engagement, communication, and adoption activities.
- Facilitate decision-making and issue resolution across multiple stakeholder groups.
- Support process leads in documenting current-state and future-state processes.
- Build relationships with directors, senior managers, and operational leaders across Electric Operations and IT.
- Prepare and deliver executive-level communications, status updates, and program performance reporting.
- Support program governance forums, steering committees, and leadership reviews.
- Facilitate cross-functional alignment and ensure transparency of program decisions, risks, and progress.
- Influence outcomes across organizations without direct authority.
- Define and monitor key program performance indicators.
- Use data, reporting, and analytics to inform decisions and measure outcomes.
- Develop executive dashboards and performance reporting.
- Monitor adoption, readiness, and operational performance metrics to support informed decision-making and continuous improvement.
- Present program status, key insights, and recommendations to executive leadership, steering committees, and governance forums.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
