Electric Program Manager, Senior

PG&E • Oakland, CA

1d • Hybrid

About The Position

The Electric Program Manager manages and/or administers a company program, a grouping of project work, or a special customer offering with an assigned annual financial budget. The role provides oversight, governance, communication, training, reporting, and overall process and project management for the assigned program, including managing the program budget and potentially developing and presenting budget proposals.

This is a hybrid position, working from a remote office and an assigned work location based on business needs. The current expectation is to work in the office one to two days per week. The assigned work location will be within PG&E’s service territory, with listed locations in Oakland and Pleasanton.

The position applies advanced program management knowledge to moderate-to-complex assignments and established programs, works independently on most issues, and may participate in developing new programs. It may involve external customer interaction and participation in SAP or other business-system updates.

Requirements

• Bachelor’s degree or equivalent experience.
• Five years of total related experience.
• Project management skills.
• Good organizational and process management skills.
• Collaboration and interpersonal skills.
• Good communication and influence skills.
• Analytical problem-solving skills.
• Basic financial, accounting, and budgeting knowledge.
• Proficiency with Microsoft Office tools.
• Presentation skills.

Nice To Haves

• PMP certification.
• Knowledge of electric utility processes, regulatory requirements, critical success factors, goals, and initiatives.
• Knowledge of various enterprise resource planning (ERP) system modules may be needed.

Responsibilities

• Apply advanced program management knowledge to moderate-to-complex assignments and established programs, working independently on most issues.
• Collaborate with the manager to develop annual productivity targets for program work.
• Prepare and present program budget recommendations to leaders, with some guidance from the manager.
• Review and prepare monthly budget variance explanations.
• Administer program work or projects and track activity and completion.
• Prepare reports and status updates and present them to the manager and/or key program stakeholders.
• Analyze trends to identify cost or productivity issues and develop recommendations.
• Communicate regularly with customers about program work status and help resolve issues when assigned to programs involving external customer interfaces.
• Assist with analyzing work plans and schedules to reallocate resources or reprioritize program work.
• Recommend improvements to program tools and processes.
• Identify, develop, participate in, or lead implementation of best practices to improve productivity and reduce operating costs.
• Collaborate with peers and partner organizations to develop and implement processes, controls, and procedures that improve compliance, efficiency, and customer satisfaction.
• Perform end-user testing for SAP or other business-system updates and enhancements when needed.
• Manage SAP role-mapping requests related to assigned program needs when needed, and perform data cleanup when applicable.
• Develop program communications and training to ensure target audiences understand the program’s purpose, processes, and requirements.
• Assist more senior peers with communications and training for larger, more complex programs when needed.
• Ensure ongoing regulatory compliance for the program and assist with GRC testimony research when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior