ELECTRIC POWER GENERATION (EPG) FIELD TECHNICIAN

Carter Machinery•Elkridge, MD

8h•$35 - $51•Onsite

About The Position

Carter Machinery is hiring an Electric Power Generation (EPG) Field Technician in Elkridge, Maryland, on the first shift. The role troubleshoots, repairs, installs, and commissions generator sets, related equipment, and industrial engines. Starting compensation is listed as $35.32–$50.91 per hour. Sign-on bonuses are available: up to $10,000 for experienced new hires, paid in two equal installments at 90 and 180 days of employment. A minimum of three years of relevant EPG/electronics field experience is required for the $10,000 bonus; candidates with less than three years are eligible for a $2,000 bonus. The technician performs complex diagnostics and heavy electrical repairs, uses load-bank and testing equipment, inspects failed parts to determine corrective action, and arranges replacement parts and services. The position also requires accurate documentation, maintaining a clean and safe work area, and delivering professional customer service. The role may require additional hours and out-of-town travel, including international travel, to meet customer needs. Carter Machinery describes opportunities for learning and advancement and offers a benefits package that includes insurance, paid time off, retirement matching, training, tuition reimbursement, referral bonuses, tool allowances and loans, discounts, and potential overtime.

Requirements

At least three years of experience diagnosing, troubleshooting, and repairing complex issues and performing heavy electrical repairs on electrical generator systems and related equipment.
Experience performing megger and vibration testing and genset alignment.
Experience installing and commissioning gensets.
High school diploma or GED.
Valid driver's license.
Excellent driving record and ability to obtain a CDL and/or DOT certification.
Excellent troubleshooting and analytical skills.
Excellent mechanical aptitude.
Ability to work independently and as part of a team.
Ability to interact professionally with customers and personnel at all organizational levels.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment.
Self-directed and well organized.
Willingness to work additional hours as required and travel out of town, including internationally, to meet customer demands.
Proficiency with technical software, databases, and manuals.
Ability to meet the physical requirements of the role, including regularly lifting and/or moving up to 70 pounds.

Responsibilities

Troubleshoot and diagnose complex operational failures of generator sets, related equipment, and industrial engines.
Use medium-voltage and/or reactive load-bank equipment to test and repair generators.
Perform megger, vibration, stack, and span gas testing as required.
Use reactive or resistive load-bank equipment to test and repair generators.
Install and commission large genset units with complex ATS.
Perform heavy electrical repairs, alignments, engine overhauls, and generator or component repairs.
Inspect failed parts to determine corrective action.
Order replacement parts and services efficiently and effectively.
Prepare parts returns, accurate service reports, and other necessary reports and forms.
Document completed work and repairs clearly, concisely, and promptly.
Maintain work areas, tools, and equipment to promote a clean and safe environment.
Prioritize workload while providing excellent customer service.
Coordinate with the team to achieve continuous-improvement goals and objectives.
Promote a positive customer experience and uphold the company's stated core values.
Perform other related duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with a $0.75 to $1.25 match up to 6%
Life insurance
Disability insurance
In-house training instructors and programs
Tuition reimbursement
Employee referral bonus program
Tool allowances and tool loans
Discounts on cellular phone service, computers, and vehicles
Opportunities for overtime
Shift differential, if applicable
Sign-on bonus of up to $10,000 for eligible experienced new hires, or $2,000 for candidates with less than three years of relevant EPG/electronics field experience