ELECTRIC POWER GENERATION (EPG) FIELD TECHNICIAN

Carter Machinery•La Crosse, VA

3d•$27 - $39

About The Position

Carter Machinery is hiring an Electric Power Generation (EPG) Field Technician in South Hill, Virginia, on the first shift. The starting compensation range is $27.23–$39.03 per hour. A sign-on bonus of up to $10,000 is offered to experienced new hires, paid in two equal installments at 90 and 180 days of employment. Candidates with at least three years of relevant EPG/electronics field experience may be eligible for the $10,000 bonus; candidates with less experience may be eligible for a $2,000 bonus. Special rules may apply to rehires. The technician troubleshoots, tests, repairs, installs, and commissions generator sets, related equipment, and industrial engines. The role includes complex diagnostics and heavy electrical repairs, documenting completed work, ordering parts and services, and maintaining a clean and safe work area. The technician works independently and with a team, provides customer service, and may need to work additional hours and travel, including out of the country, to meet customer demands.

Requirements

At least three years of experience diagnosing, troubleshooting, and repairing complex issues and performing heavy electrical repairs to electrical generator systems and related equipment.
Experience performing megger and vibration testing and genset alignment.
Experience installing and commissioning gensets.
High school diploma or GED.
Valid driver's license.
Excellent driving record and ability to obtain a CDL and/or DOT certification.
Excellent troubleshooting and analytical skills.
Excellent mechanical aptitude.
Ability to work independently and as part of a team.
Ability to interact professionally with customers and personnel at all levels of the organization.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment.
Self-directed and well organized.
Willingness to work additional hours as required and travel out of town, including out of the country, to meet customer demands.
Proficiency in the use of technical software, databases, and manuals.
Ability to learn and apply new knowledge.

Responsibilities

Troubleshoot and diagnose complex operational failures in generator sets, related equipment, and industrial engines.
Use medium-voltage and/or reactive load bank equipment to test and repair generators.
Perform megger, vibration, stack, and span gas testing as required.
Use reactive or resistive load bank equipment to test and repair generators.
Install and commission large genset units with complex ATS.
Perform heavy electrical repairs, alignments, engine overhauls, and generator or component repairs.
Inspect failed parts and determine corrective action.
Order replacement parts and services efficiently and effectively.
Prepare parts returns, accurate and complete service reports, and other required reports and forms.
Document work and repairs clearly, concisely, and promptly.
Maintain the work area, tools, and equipment to promote a clean and safe environment.
Perform other related duties as assigned.
Prioritize workload while providing excellent customer service and promoting a positive customer experience.
Coordinate with the team to achieve Continuous Improvement goals and objectives.
Uphold the company's Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.

Benefits

Health, dental, and vision insurance.
Paid time off.
401(k) with a $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors and programs.
Tuition reimbursement.
Employee referral bonus program.
Tool allowances and tool loans.
Discounts on cellular phone service, computers, and vehicles.
Opportunities for overtime.
Shift differential, if applicable.
Sign-on bonus of up to $10,000 for eligible experienced new hires, or $2,000 for candidates with less than three years of relevant EPG/electronics field experience.