Electric Power Generation (Epg) Field Technician

Carter Machinery Careers•La Crosse, VA

About The Position

Carter Machinery is hiring an Electric Power Generation (EPG) Field Technician in South Hill, Virginia, for the first shift. The role troubleshoots, diagnoses, tests, installs, commissions, and repairs generator sets, related equipment, and industrial engines. Work includes complex ATS installations, heavy electrical repairs, alignments, engine overhauls, and generator or component repairs. The technician inspects failed parts to determine corrective action, orders replacement parts and services, prepares returns and service reports, and documents completed work. The role also involves maintaining a clean and safe work area and tools, supporting customers, and collaborating with the team. Experienced new hires may be eligible for a sign-on bonus of up to $10,000, paid in two equal installments at 90 and 180 days of employment. At least three years of relevant EPG/electronics field experience is required for the $10,000 bonus; candidates with less than three years may be eligible for a $2,000 bonus. The position requires out-of-town travel, potentially including international travel, and additional hours as needed.

Requirements

At least three years of experience diagnosing, troubleshooting, and repairing complex issues and performing heavy electrical repairs to electrical generator systems and related equipment.
Experience performing megger and vibration testing and genset alignment.
Experience installing and commissioning gensets.
High school diploma or GED.
Valid driver’s license.
Excellent driving record and ability to obtain a CDL and/or DOT certification.
Excellent troubleshooting and analytical skills.
Excellent mechanical aptitude.
Ability to work independently and as part of a team.
Ability to interact professionally with customers and personnel at all levels of the organization.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment.
Self-directed and well organized.
Willingness to work additional hours as required and travel out of town, including out of the country, to meet customer demands.
Proficiency in the use of technical software, databases, and manuals.
Ability to regularly lift and/or move up to 70 pounds.

Responsibilities

Troubleshoot and diagnose complex operational failures of generator sets, related equipment, and industrial engines.
Use medium-voltage and/or reactive load bank equipment to test and repair generators.
Perform megger, vibration, stack, and span gas testing as required.
Use reactive or resistive load bank equipment to test and repair generators.
Install and commission large genset units with complex ATS.
Perform heavy electrical repairs, alignments, engine overhauls, and generator or component repairs.
Inspect failed parts to determine corrective action.
Order replacement parts and services efficiently and effectively.
Prepare parts returns, accurate and complete service reports, and other necessary reports and forms.
Document all work and repairs clearly, accurately, and in a timely manner.
Maintain the work area, tools, and equipment to promote a clean and safe environment.
Provide excellent customer service and promote a positive customer experience.
Coordinate with the team to achieve Continuous Improvement goals and objectives.
Perform other related duties as assigned.