EHR Systems Administrator

2LIFE COMMUNITIES•Newton, MA
•$34 - $36•Hybrid

About The Position

The EHR Systems Administrator is part of 2Life Communities’ Information Technology team and primarily supports the organization’s Opus business model. The role supports enterprise and stand-alone applications, balancing business needs with technical complexity to advance organizational strategy. It works collaboratively with business and technical teams in an agile environment. The administrator works with IT and the 2Life Opus team to configure and roll out a new EHR platform, supports related programs and volunteer operations, and administers dining and staff shift-tracking and point-of-sale software. The role also extracts and synthesizes EHR data into self-service reports, helps develop and train end users in system use and data management, and builds KPI-based operational dashboards for Opus departments.

Requirements

  • 2–3 years of experience managing an EHR system and working with end users to streamline it.
  • Comfort creating and meeting reporting needs of staff and senior management.
  • Excellent organization and project management skills.
  • Experience working in a collaborative group setting, both in person and remotely.
  • Strong communication skills and the ability to capture team consensus within the organization.
  • Attention to detail and ability to work independently and as part of a team with a well-defined mission.
  • Self-starter who proactively identifies and resolves issues.

Nice To Haves

  • Experience building clinical workflows.
  • Experience working for a not-for-profit organization.
  • Experience with Salesforce.
  • Experience with data analysis tools such as Google Looker Studio, Power BI, or Tableau.
  • Experience in a service role.

Responsibilities

  • Work with IT and the 2Life Opus team to configure and roll out a new EHR platform, providing critical care plans and guidance.
  • Support Programs and Volunteer managers with volunteer scheduling and tracking, and event management.
  • Administer and support dining operations and staff using shift-tracking and point-of-sale software.
  • Extract and synthesize EHR data to build self-service reports for all areas of the organization.
  • Help develop and train end users in using the system and managing data.
  • Develop operations dashboards for each Opus department based on KPIs.

Benefits

  • Medical, dental, and vision coverage for the employee and family.
  • 401(k) retirement planning.
  • Employer-paid life, AD&D, and short- and long-term disability insurance.
  • Paid vacation, official holidays, and two floating holidays.
  • Inclusion for a +1 and dependents.
  • Pet insurance.
  • Total Rewards package stated to add 27% to 30%+ in value on top of base salary.
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