Systems Administrator
Corporate Traffic Logistics•Jacksonville, FL
•Onsite
About The Position
Corporate Traffic is a Jacksonville-based logistics company with offices across the country. The Systems Administrator is a hands-on role responsible for keeping employees, offices, and systems running. The position owns day-to-day IT, works directly with technology vendors, and helps roll out the tools teams use to move freight. The role reports to the Director of Technology. The position is on-site in Jacksonville, Florida, with occasional travel for branch setups. The employee must be able to lift up to 25 pounds.
Requirements
- Degree in IT or a related field, or equivalent hands-on experience; internships and help desk work count.
- Working knowledge of Windows, Microsoft 365, networking basics, and VPN.
- Eagerness to learn and comfort owning a problem until it is fixed.
- Clear writing skills and a habit of documenting work.
Nice To Haves
- Experience with Entra ID (Azure AD), Intune, or Azure.
- Experience working with outside vendors.
- Experience in logistics or with a TMS.
- CompTIA A+, Network+, or a Microsoft 365 certification.
Responsibilities
- Own the help desk by triaging, troubleshooting, and closing tickets for on-site and remote users.
- Onboard and offboard employees, including removing access the same day an employee leaves.
- Administer Microsoft 365, Entra ID, and Intune, including accounts, licenses, devices, and security policies.
- Support Azure resources, including certificate renewals, VPN, and app service restarts.
- Support TruckMate users with remote desktop, VPN, and printing issues, and escalate to the TMS vendor when needed.
- Serve as the day-to-day contact for the managed service provider and other technology vendors.
- Manage software licenses and seats, and remove unused resources.
- Maintain the RingCentral phone system and Brivo building access.
- Set up workstations, conference rooms, and equipment, and assist with branch office moves and setups.
- Keep system inventory current, including what systems are used, who owns them, and who supports them.
- Help test and roll out new systems.
- Document procedures and how work is done.
Benefits
- Paid Time Off
- Medical, Dental, Vision and Supplemental Life Insurance
- Company-paid Group Life Insurance
- Short & Long-Term Disability
- 401(K) with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
