Systems Administrator

Commonwealth Fusion Systems•Devens, MA

10d•Hybrid

About The Position

As a Systems Administrator on the Enterprise Applications team at Commonwealth Fusion Systems, you will support the digital systems used across engineering, manufacturing, and business operations. You will administer and maintain Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), and Manufacturing Execution Systems (MES) platforms, provide end-user support, and help ensure system reliability, usability, and data integrity. The position includes routine system administration, technical maintenance, user access management, documentation, training, testing, and troubleshooting connections and data flows between enterprise systems.

Requirements

Bachelor’s degree, preferably in Engineering, Computer Science, Information Technology, or a related STEM field, or equivalent industry experience.
Ability to troubleshoot complex issues, diagnose root causes, and use logical steps to resolve technical problems.
Commitment to end-user support, including patience, empathy, and enthusiasm for helping internal stakeholders.
Strong written and verbal communication skills, including the ability to explain technical solutions to non-technical stakeholders.
Core software literacy, including an understanding of conditional logic, basic programming concepts, and data flows across connected systems.
Meticulous attention to detail, with care to apply system changes safely and maintain thorough, clear, reliable documentation.
Ability to learn quickly, curiosity, and growth potential; enthusiasm for complex problem solving in a dynamic environment.
Alignment with the mission to deliver the transition to fusion energy and passion for solving hard problems.
Ability to type, stand, and sit for extended periods.
Willingness to occasionally travel or work required nights, weekends, or on-call.
Ability to work in a facility with industrial hazards, including heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, high current, pressure systems, and cryogenics.

Nice To Haves

Familiarity with enterprise software platforms, including Teamcenter (PLM), Designcenter/NX (CAD), Odoo (ERP), Manufacturo/Opcenter (MES), and AVEVA.
Basic understanding of engineering, manufacturing, and assembly processes in a technical environment.
Practical experience writing scripts or database queries using Python, PowerShell, or SQL for task automation or data manipulation.
Working knowledge of web technologies and stylesheets (XML, HTML, CSS) or low-code application development platforms such as Mendix.
Practical experience using Jira for project and task tracking and Confluence for knowledge-base documentation.
Previous experience in technical support, an IT service desk, or systems administration.

Responsibilities

Serve as the primary technical point of contact for end-user support across enterprise applications, resolve user tickets, and perform root-cause analysis.
Manage user onboarding and offboarding, group assignments, and role-based access control across core platforms.
Perform routine technical updates and application maintenance, including modifying workflows, updating UI elements, and editing system configurations.
Create, update, and maintain documentation, standard operating procedures, and technical guides.
Deliver training sessions for new and existing users on best practices and new features.
Audit software license usage and optimize provisioning; automate routine administrative tasks and reporting.
Assist with user acceptance testing and system validation for new releases, patch updates, and custom feature rollouts.
Monitor and troubleshoot digital-thread connections and data flows between enterprise systems.