EEO Investigator

State of Maryland•Baltimore City, MD

1d•Onsite

About The Position

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release. As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union. The incumbent in this position functions as an Administrator in EEO investigations and supports the Assistant Director of EEO & Investigations within the Office of Fair Practices and Inclusion. This position will handle high level tasks and responsibilities under the direction and guidance of the OFPI Executive Leadership. The incumbent will be responsible for intake, investigation, and following through to making recommendations for discipline, training, policy adjustments depending on the dispute and fact finding. Casework includes externally filed matters where the incumbent will represent the DPSCS in administrative or other adjudicatory processes involving complaints of discrimination, fair labor practice, or harassment and bullying. This Administrator will also support requests for ADA medical accommodations and religious accommodations, as well as assisting with other EEO related program administration tasks, developing processes, templates and training.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Six years of administrative staff or professional work.
Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Nice To Haves

Experience in handling EEO investigations and/or complaints of discrimination and report writing.
Experience leading or training and developing others into an EEO Investigator who can process and handle investigations and/or complaints of discrimination that require a thorough analysis based on Federal and State employment policies, laws, and regulations.

Responsibilities

Investigate complaints of discrimination and bullying to include equal employment opportunity, Americans with Disabilities Act and sexual harassment complaints.
Receive, triage, investigate, document, and recommend corrective action to charging parties’ supervisor via the Executive Director and Assistant Director of EEO & Investigations.
Coordinate the administrative processes needed for the management of investigations and the resolution of all EEO/ADA related complaints filed by DPSCS employees.
Assist with preparing detailed responses to EEO/ADA related complaints from outside agencies including the U.S. Equal Employment Opportunity Commission and the Maryland Commission on Civil Rights in their respective region.
Assist in developing program resources and process improvement, as well as provide support for reporting and data management for EEO complaints.
Support the ADA Program when needed by responding to requests for accommodation as well as supporting policy review, SOP creation, process improvements, etc.
Provide administrative assistance to manage cases from beginning to end, including intake, triage, investigation, processing documentation, drafting investigative reports, memos, and preparing communications on the OFPI Executive Leadership’s behalf; data tracking and reporting; maintaining comprehensive and accurate records and storing data; compiling and sharing EEO related reports for the OFPI Executive Leadership review.
Make recommendations to Executive Director and/or Assistant Directors on issues related to EEO/ADA investigations, case work, or training.
Participate on interview panels to ensure fair hiring practices.
Review statistical data of Department’s workforce and employment practices and monitoring recruitment and retention progress data to share with the OFPI Executive Leadership.
Assist with updating information and guidance to managers regarding EEO/ADA laws and requirements for compliance.
Mediation where appropriate in support of the ADR program.
Develop SOPs for all processes: templates and forms.
Review investigator work for conformity to policy and practice approved by the Executive Director.
Collaborate with and assist the EEO Training & Compliance Manager.
Develop and provide EEO/ADA training and related workshops as needed.
Assist in developing a comprehensive training program for investigators.
Administer in-person training across various DPSCS locations.
Partner with the Assistant Director of Data, Compliance & Operations on identifying issues for targeted training and development to be coordinated with the EEO Training & Compliance Manager.
Data analytics focused on EEO case data, including analysis, optimization of data tracking and processing, and development of standard operating procedures (SOPs) and templates.
Other assignments as needed by the OFPI Executive Leadership.

Benefits

health insurance
dental
vision plans
six (6) personnel days annually (prorated based on start date)
ten (10) days of accumulated annual leave per year
fifteen (15) days of accumulated sick leave per year
up to sixty (60) days of paid parental leave upon the birth or adoption of a child
at least twelve (12) holidays per year
State pension
Federal Public Service Loan Forgiveness Program
Free Mass Transit Benefit- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service