Educator, Associate | 18+ | Part-Time | SeaWorld San Diego

SeaWorld • San Diego, CA

3d

About The Position

The Educator, Associate represents SeaWorld and provides engaging, informative experiences for park guests. The role involves sharing animal and park information, presenting at animal exhibits, leading behind-the-scenes tours, and supporting educational and event operations. Associates help ensure guest safety and maintain professional service standards, including during busy or high-stress situations. The position requires working varying shifts and hours, including opening, mid, and closing shifts and holidays, and may involve working indoors and outdoors in varied weather conditions.

Requirements

• At least 18 years old.
• High school diploma or equivalent required.
• Demonstrated high-quality guest-service skills.
• Valid state driver's license.
• Strong verbal communication skills.
• Strong interpretation and storytelling experience.
• Ability to complete required legal, company, and department training, tests, and certifications within established timelines.
• Ability to follow park and departmental policies and procedures.
• Comfort learning to speak on a microphone.
• Comply with SeaWorld Entertainment grooming and safety guidelines.
• Ability to stand and walk for an entire shift, climb or ascend heights, climb ladders up to 6 feet, ascend stairways, and reach above the shoulders.
• Ability to perform kneeling, bending, squatting, floor-to-waist and waist-to-overhead bending, overhead reaching, simple grasping, and fine hand manipulation tasks such as using tools, a keyboard, or writing.
• Ability to lift, push, pull, and carry up to 25 pounds on occasion.
• Availability for varying shifts and hours based on business needs, including opening, mid, and closing shifts and holidays.
• Ability to work indoors and outdoors in varying weather, including extreme heat, and tolerate possible exposure to fumes, dust, odors, and temperature extremes.

Nice To Haves

• College coursework preferred.
• Prior public-speaking experience preferred.

Responsibilities

• Represent SeaWorld with a positive attitude and commitment to quality.
• Initiate interactions with guests and proactively provide animal and park information.
• Conduct informative and engaging animal presentations using a microphone at animal exhibits.
• Facilitate guided behind-the-scenes tours for public guests, private groups, VIP guests, and consumer events.
• Support tour logistics, including setup, check-in, seat saving, and breakdown.
• Operate candy distribution locations and support other park operations during consumer events.
• Organize, inventory, and prepare materials for educational experiences.
• Serve as an education concierge at various cash register positions throughout the park, with cash-handling training required.
• Ensure guest safety at animal exhibits and behind the scenes.
• Maintain professional-quality guest interactions during high-stress situations.
• Communicate professionally and effectively with Ambassadors, vendors, and guests.
• Perform other duties as assigned.

Benefits

• Paid floating holidays
• Paid time off
• Complimentary park tickets and passes
• Park discounts on food and merchandise
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Voluntary insurance
• Life insurance
• Disability benefits
• Dependent and health care flexible spending accounts
• Employee assistance program
• Legal assistance plan
• Scholarship opportunities
• Exclusive employee events and giveaways
• Discounts on park admission tickets and passes for family and friends

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED