Educational Planner, Dual Credit

San Jacinto College•Pasadena, TX

16h•Onsite

About The Position

The Educational Planner, Dual Credit engages potential and current dual credit and early college high school (ECHS) students in the college-going culture through educational planning and academic advising, registration, Texas Success Initiative Assessment (TSIA) testing, and career exploration. In conjunction with the director and coordinator of dual credit, the planner serves as a liaison between high schools and San Jacinto College, informs high school students about the College’s dual credit opportunities, and assists with student recruitment, applications, and enrollment. The role establishes and maintains relationships with secondary education institutions and personnel, supports orientation sessions at high schools and on campus, and facilitates timely information exchange with K–12 partner institutions. The position provides educational planning and academic advising, monitors student progress, supports access to student success resources, registers students in accordance with applicable prerequisites and skills-level rules, and advises on transfer and career pathways. It also maintains student records and information in the Banner Student information system, conducts retention and completion activities, supports graduation and commencement processes, contributes to recruitment and orientation events, and assists with TSIA testing at various sites. The position requires a physical presence at the assigned on-site work location during unrestricted operations, with very limited or no opportunity for remote work arrangements. Occasional night and weekend activities are required. Salary is based on the Board-approved salary schedule for the current fiscal year; the posting does not specify a salary amount.

Requirements

Bachelor’s degree from a regionally accredited college or university.
Previous customer service experience.
Ability to work successfully with high school students.
Ability to communicate and resolve problems professionally and in a timely manner.
Diplomacy and tact when communicating with and meeting the needs of high schools and the College.
Ability to maintain processes and systems that improve customer support services.
Working functional knowledge of and ability to use student information systems and reporting software.
Adherence to high ethical standards and fair, objective, and impartial treatment of others.
Use reasonable and informed practices to limit institutional liability exposure.
Ability to advocate for students with faculty and administration.
Outstanding customer service skills and ability to manage multiple projects and deadlines.
Enthusiastic, energetic approach and desire to work with high school students.
Team orientation and ability to work with staff and faculty to develop and administer programs across the College and assigned high school campuses.
Excellent oral and written communication, interpersonal, and presentation skills.
Personal computer literacy and good organizational skills.
Physical presence at the assigned on-site work location during unrestricted operations; remote work opportunities are very limited or unavailable.
Availability for occasional night and weekend activities.

Nice To Haves

Experience in career advising, academic advising, minority concerns, learning styles or study skills, retention, and recruiting, preferably at the community college level.
Experience administering and evaluating college-level assessments, including computerized assessments.
Experience with the Banner Student information system.
Knowledge of the Texas Success Initiative (TSI) and College policies and procedures related to TSI.
Knowledge of THECB and TEA rules applicable to dual credit and ECHS programs.
Knowledge of FERPA law and regulations.

Responsibilities

Provide educational planning and academic advising to dual credit and ECHS students.
Monitor students’ academic progress and help them access student success resources.
Register students for dual credit and ECHS entities while complying with course prerequisite and skills-level rules.
Provide transfer and career pathway advising and guide students toward university, military, or career transitions.
Enter student information in the Banner Student information system; maintain files and records; document pertinent information; and update student-status information.
Plan, implement, and conduct retention and completion activities.
Assist with graduation applications and commencement activities.
Prepare materials and present at student recruitment activities, parent information sessions, orientations, and other dual credit and ECHS events.
Assist with TSIA testing for dual credit and ECHS students at various sites.
Serve as a liaison between high schools and the College, helping inform students about dual credit opportunities and supporting recruitment, applications, and enrollment.
Establish and maintain relationships with secondary education institutions and personnel.
Assist with orientation sessions at high schools and on the college campus and facilitate timely information exchange with K–12 partner institutions.
Work cooperatively with counterparts on other campuses to achieve College goals and objectives.
Be available for occasional night and weekend activities.