Educational Planner, Dual Credit - Grant Funded

San Jacinto•Houston, TX

5d•Onsite

About The Position

The Educational Planner, Dual Credit engages potential and current dual credit and Early College High School (ECHS) students in college-going culture through educational planning and academic advising, registration, Texas Success Initiative Assessment (TSIA) testing, and career exploration. In conjunction with the director and coordinator of dual credit, this role serves as a liaison between high schools and San Jacinto College, informs high school students about the College’s dual credit opportunities, and assists with recruiting, applying, and enrolling dual credit students. The planner establishes and maintains relationships with secondary education institutions and personnel, helps deliver student orientations at high schools and on campus, and facilitates timely information exchange with K–12 partner institutions. The position provides educational planning and advising, monitors student progress, supports access to student-success resources, registers students in accordance with course prerequisites and skills-level requirements, and advises on transfer and career pathways. It also maintains student information and records, supports retention and completion activities, assists with graduation and commencement, and participates in recruitment, orientation, testing, and other program events. The role requires an on-site presence at the assigned work location, with very limited or no opportunity for remote work arrangements.

Requirements

Bachelor’s degree from a regionally accredited college or university.
Previous customer service experience.
Ability to work successfully with high school students.
Ability to facilitate timely, professional communication and problem-resolution strategies.
Diplomacy and tact in meeting the needs of high schools and the College.
Ability to maintain processes and systems that improve customer support services.
Functional knowledge of and ability to use student information systems and reporting software.
Adherence to ethical behavior and fair, objective, impartial treatment of others.
Use reasonable and informed practices to limit institutional liability exposure.
Ability to advocate for students with faculty and administration.
Outstanding customer service skills and ability to manage multiple projects and deadlines.
Availability for occasional night and weekend activities.
Enthusiastic spirit, high energy, and desire to work with high school students.
Team-oriented approach and ability to work with staff and faculty in developing and administering programs across the College and assigned high school campuses.
Excellent oral and written communication, interpersonal, and presentation skills.
Personal computer literacy and good organizational skills.

Nice To Haves

Experience in career advising, academic advising, minority concerns, learning styles or study skills, retention, and recruiting, preferably at the community college level.
Experience administering and evaluating college-level assessments, including computerized assessments.
Experience with the Banner Student information system.
Knowledge of the Texas Success Initiative (TSI) and the College’s related policies and procedures.
Knowledge of THECB and TEA rules applicable to dual credit and ECHS programs.
Knowledge of FERPA law and regulations.

Responsibilities

Provide educational planning and academic advising, monitor academic progress, and help dual credit and ECHS students access student-success resources.
Register students for dual credit and ECHS entities while complying with College rules for course prerequisites and skills levels.
Provide transfer and career pathway advising and guide students’ transitions to university, military, or career.
Enter student information in the Banner Student information system; maintain student files and records; document pertinent information; and update student-status records.
Plan, implement, and conduct retention and completion activities.
Assist with the graduation application process and commencement activities.
Prepare materials and present at student recruitment activities, parent information sessions, orientations, and other campus events for dual credit and ECHS programs.
Assist with TSIA testing for dual credit and ECHS students at a variety of sites.
Work cooperatively with counterparts on other campuses to achieve the College’s annual goals and objectives.
Serve as a liaison between high schools and San Jacinto College, inform students about dual credit opportunities, and support recruitment, application, and enrollment.
Establish and maintain relationships with secondary education institutions and personnel; assist with orientations at high schools and on campus; facilitate timely information exchange with K–12 partner institutions.