Educational Planner, Dual Credit - Grant Funded

San Jacinto College•Houston, TX

4d•Onsite

About The Position

The Educational Planner, Dual Credit engages potential and current dual credit and early college high school (ECHS) students in the college-going culture through educational planning and academic advising, registration, Texas Success Initiative Assessment (TSIA) testing, and career exploration. In conjunction with the director and coordinator of dual credit, the planner serves as a liaison between high schools and San Jacinto College, informs high school students about dual credit opportunities, and assists with recruitment, application, and enrollment. The role establishes and maintains relationships with secondary education institutions and personnel, supports orientation sessions at high schools and on campus, and facilitates timely information exchange with K-12 partners. The position provides educational planning and academic advising, monitors student progress, and helps students access success resources. It also supports registration, transfer and career pathway advising, retention and completion activities, student recruitment, and TSIA testing. The work requires a physical presence at the assigned on-site location during unrestricted operations, with very limited or no opportunity for remote work arrangements. Occasional night and weekend activities are required.

Requirements

Bachelor’s degree from a regionally accredited college or university.
Previous customer service experience.
Ability to demonstrate the College’s values.
Ability to facilitate timely, professional communication and problem-resolution strategies.
Ability to work successfully with high school students and communicate with high schools and the College with diplomacy and tact.
Ability to maintain processes and systems that improve the quality of customer support services.
Working functional knowledge and use of student information systems and reporting software.
Adherence to high ethical standards and commitment to fair, objective, and impartial treatment of others.
Use of reasonable and informed practices to limit institutional liability exposure.
Ability to advocate for students with faculty and administration.
Outstanding customer service skills and ability to manage multiple projects and deadlines.
Availability for occasional night and weekend activities.
Enthusiastic, energetic approach and desire to work with high school students.
Team orientation and ability to work with staff and faculty to develop and administer programs across the College and at assigned high school campuses.
Excellent oral and written communication, interpersonal, and presentation skills.
Personal computer literacy and good organizational skills.

Nice To Haves

Experience in career advising, academic advising, minority concerns, learning styles or study skills, retention, and recruiting, preferably at a community college.
Experience administering and evaluating college-level assessments, including computerized assessments.
Banner Student information system experience.
Knowledge of the Texas Success Initiative (TSI) and the College’s related policies and procedures.
Knowledge of THECB and TEA rules applicable to dual credit and ECHS programs.
Knowledge of FERPA law and regulations.

Responsibilities

Provide educational planning and academic advising to dual credit and ECHS students, monitor their academic progress, and help them access student success resources.
Register dual credit and ECHS students while following course prerequisite and skills-level rules agreed upon by the College.
Provide transfer and career pathway advising and guide students’ transitions to university, military, or career pathways.
Enter student information in the Banner Student information system; maintain files and records; document pertinent information; and update records when student status changes.
Plan, implement, and conduct retention and completion activities.
Assist with graduation applications and commencement activities.
Prepare materials and present at recruitment activities, parent information sessions, orientations, and other events for dual credit and ECHS programs.
Assist with TSIA testing for dual credit and ECHS students at a variety of sites.
Serve as a liaison between high schools and San Jacinto College and facilitate timely information exchange with K-12 partner institutions.
Assist with delivering orientation sessions for dual credit and ECHS students at high schools and on the college campus.
Work cooperatively with counterparts on other campuses to achieve the College’s annual goals and objectives.