Dual Credit Lead Advisor

Central Texas College•Killeen-Central Campus, TX

20h

About The Position

The Dual Credit Lead Advisor provides student-success advising and partner-facing support for Dual Credit students and ISD and other partner schools. The role is the primary contact for partner questions about enrollment, registration holds, and academic plans or degrees. It develops and maintains materials that help partners provide consistent guidance and provides first-stop support for Canusia users by triaging questions, sharing how-to resources, and escalating issues appropriately. The advisor interprets college policies and degree and certificate options in relation to ISD graduation requirements to support student success and district collaboration, and participates in outreach and recruitment activities as assigned. The position advises students and families on admissions, registration, course selection, academic progress, eligibility, and academic or career goals. It supports students from ISDs, charter and private schools, homeschool networks, and early admissions pathways, and coordinates with college departments and external partners. The role also supervises dual credit advising staff and contributes to partner materials, internal procedures, and knowledge-base documentation.

Requirements

Bachelor’s degree from a nationally, regionally, or state-identified accredited institution of higher education.
Two years of full-time, wage-earning professional experience in academic advising or counseling, or relevant experience in the education field.
One year of supervisory experience.
Commitment to excellent customer service.
Strong interpersonal, written, and verbal communication skills.
Sensitivity to students and families from diverse backgrounds and ability to communicate clearly with district partners.
Proficiency with MS Word, Excel, and PowerPoint.
Ability to use student information systems and willingness to learn Canusia.
Ability to collaborate across college departments and ISDs; team-oriented and solutions-focused approach.
Ability to manage multiple deadlines in a fast-paced environment and remain flexible and composed under pressure.
Knowledge of Texas high school endorsements, graduation requirements, and dual credit frameworks, or ability to learn them quickly.
Ability to maintain confidentiality of student records and partner information.

Nice To Haves

Experience supporting dual credit or K–12 partnerships, preferably at the college level.

Responsibilities

Serve as the primary partner-facing contact for dual credit enrollment, registration holds, and plan or degree questions across ISDs, charter and private schools, homeschool networks, and early admissions students.
Develop, maintain, and distribute partner-ready checklists, slides, step-by-step guides, FAQs, and tailored resources for homeschool and early admissions pathways.
Provide first-stop Canusia support to partner users and the Dual Credit team by triaging questions, sharing how-to guides, documenting common issues, and escalating issues to technical or functional owners.
Interpret and explain college policies, degree and certificate programs, and transfer pathways to students, families, and district personnel; advise students toward realistic academic and career goals.
Assist students with admissions and registration, and guide course selection based on high school requirements, homeschool equivalencies, program of study, interests, skills, and abilities.
Coordinate with the Registrar and academic departments as needed.
Support early admissions applicants through eligibility, documentation, and onboarding.
Monitor student academic progress and eligibility; identify students needing follow-up, such as for GPA, TSI, or holds, and connect them with appropriate supports.
Process academic status actions according to policy across partner types, including homeschool and early admissions students.
Establish and maintain professional relationships with district counselors, charter and private school contacts, and homeschool organizations or parent liaisons; coordinate timely, consistent information flow.
Participate in orientations, campus tours, outreach and recruiting events, scholarship and foundation events, and graduation activities as assigned, including events for homeschool and early admissions audiences.
Maintain current partner materials, internal SOPs, and knowledge-base entries related to dual credit processes and Canusia, including homeschool and early admissions processes.
Participate on committees and in professional development relevant to dual credit, K–12 partnerships, student success, and Canusia adoption.
Supervise dual credit advising staff.
Perform other duties as assigned.