Academic Advisor Early College/Dual Credit (Academic Advisor I)

Kentucky Community and Technical College System • Florence, KY

1d • Hybrid

About The Position

Provides basic course enrollment and student support services to students in the Gateway Early College Opportunities (ECO) program and assists with enrolling these students into degree-seeking programs at Gateway. The role provides admission, advising, registration, recruitment, and orientation support to ECO students and prospective students, while maintaining accurate and confidential student records. The advisor splits time between high school and college locations and provides position-appropriate assistance to the Start Center during dual credit downtime.

Requirements

• Bachelor's degree or equivalent and 0–2 years of relevant experience.
• Strong communication and presentation skills.
• Customer service experience and ability to build positive relationships with students, parents, faculty, and community partners.
• Experience with admissions, advising, registration, recruitment, or student support services.
• Strong organizational skills and attention to detail when maintaining student records and documentation.
• Ability to maintain confidentiality and handle sensitive student information appropriately.
• Detail-oriented and self-motivated, with the ability to work independently and adapt to fast-paced, dynamic environments.
• Skill in engaging and supporting students from different cultural and socioeconomic backgrounds.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
• Proficiency in Microsoft Office, including Excel, Forms, Outlook, Teams, SharePoint, and Word.
• Valid driver's license.
• Ability to perform light lifting and occasional exposure to mild environmental elements.

Nice To Haves

• Bachelor's degree or equivalent and 2–4 years of relevant experience.
• Experience in P-12 education, given the work with high school students.
• Knowledge of college admissions, enrollment, and registration processes.
• Experience collaborating with school districts, counselors, and community organizations.

Responsibilities

• Communicate with district and high school faculty and staff, parents, students, and the community about the ECO program.
• Recruit students and conduct new student and parent information and orientation sessions.
• Provide general admission, advising, and registration services to students and prospective students enrolled in ECO classes.
• Assist students with completing the paperwork needed to enroll in the ECO program and maintain accurate student records.
• Escalate advising or recruitment issues to the Director of ECO.
• Assist ECO seniors and community members in understanding the GCTC college admission process and provide information about student support services, including high school and GCTC transcript requests.
• Serve as advisor to ECO students.
• Receive, process, and respond to academic inquiries according to ECO program policies and procedures.
• Provide position-appropriate assistance to the Start Center during dual credit downtime.
• Split time between high school and college locations.
• Perform other duties as assigned.

Benefits

• Exceptional health care, vision, and dental coverage for the employee and family.
• Tuition reimbursement or waiver for the employee, spouse, and dependents.
• 403(b) retirement plan with a 10% employer match on a 5% employee contribution.
• Vacation and sick time.
• Work-life balance.
• 9.5 paid holidays.
• Two weeks of institutional closing pay during the last two weeks of December for qualifying positions.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level