Academic Advisor I

University of South Florida•Tampa, FL

About The Position

The Office of Undergraduate Studies is the central office for undergraduate academic functions in the USF College of Public Health. It supports recruitment, pre- and post-admission advising, monitoring student progress and probation status, graduation certification, student records, academic files, and implementation and evaluation of undergraduate academic policies and university-wide undergraduate programs. The office is led by the Assistant Dean for Undergraduate Studies, who is part of the Dean’s leadership team. The College identifies diversity, inclusion, and social justice as core values and encourages applications from people committed to these values. The Academic Advisor provides academic guidance to undergraduate students in a specific major, supports prospective and incoming students, interprets university and college policies, and helps students progress toward graduation. The role also supports transfer-credit evaluation, orientation, retention initiatives, recruitment activities, and advising-related training and presentations. Advising is conducted face to face and/or virtually, and the advisor uses university platforms and provides resources in web and paper formats.

Requirements

  • Bachelor’s degree related to the advisor’s specific responsibilities.
  • At least 1 year of experience in advising or related academic functions within higher education.
  • Employment eligibility requirements in the United States apply, as referenced in the posting’s Senate Bill 1310 notice.

Nice To Haves

  • Master’s degree.
  • At least two years of experience as an Academic Advisor for a large college or university.
  • Knowledge and experience with Florida’s State University System (SUS) and USF policies and procedures.
  • Experience with Banner and Oasis.

Responsibilities

  • Provide timely and accurate academic advising to undergraduate students in the College of Public Health, recommending course selections and term credit loads based on students’ goals, interests, and academic performance.
  • Advise prospective and current students in the undergraduate major and minor.
  • Perform basic statistical analysis and mathematical calculations related to advising, including GPA, weighted averages, and academic probation.
  • Respond to student and university emails within 48 business hours.
  • Interpret and apply SUS, USF, and COPH policies and procedures related to student advising for faculty, students, and staff.
  • Maintain current knowledge of university policies and procedures, academic programs, and other programs and services.
  • Assist with face-to-face and/or virtual individual and group sessions to review progress toward completing university requirements and explain graduation requirements.
  • Facilitate students’ use of university systems, including Banner, Degree Works, Archivum, and Civitas, as well as other platforms used for advising and university initiatives.
  • Evaluate AP, IB, AICE, and CLEP scores and prior academic work for FYS and transfer students to support course placement and determine how coursework applies to USF academic requirements.
  • Communicate and clarify course-evaluation results to students.
  • Collaborate with the advising team on orientation procedures.
  • Conduct outreach and pre-register incoming FYS students before orientation to help ensure registration in a first-semester schedule.
  • Reach out to and meet with incoming transfer students before orientation to provide a schedule.
  • Deliver orientation presentations.
  • Assist with organizing and implementing retention programs and resources for FYS and transfer students, including outreach about midterm grades, academic standing, registration holds, registration workshops, registration monitoring, and Finish in Four.
  • Provide advising materials and resources to students in web and paper formats.
  • Attend and participate in college recruitment activities and admission events.
  • Participate in advising-related trainings, presentations, and conferences.

Benefits

  • Medical, dental, and life insurance plans.
  • Retirement plan options.
  • Employee and dependent tuition programs.
  • Generous leave.
  • Hundreds of employee perks and discounts.
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