Academic Advisor I

The University of Toledo • Toledo, OH

5d

About The Position

This entry-level role serves as the primary advisor for assigned academic programs and provides quality customer service and academic advising to enrolled students. Services may include career planning, mock interviews, test-preparation options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum and program planning, progression and graduation support, course registration, transcript reviews, support with academic problems or concerns, and participation in orientation events and other student activities as needed.

The Academic Advisor works with minimal supervision on more difficult assignments and consults with a leader on unusual matters. The role follows established instructions and procedures and may set priorities and organize work within general guidelines.

Requirements

• Bachelor’s degree.
• Some experience in academic advising.
• Previous experience working in a university environment.
• Good written and verbal communication skills.
• Critical-thinking skills, including creating logic related to system programming.
• Effective decision-making and critical-thinking skills.
• Meticulousness and the ability to maintain organized and accurate records.
• Working knowledge of Microsoft Office Suite.
• Computer skills, including desktop publishing and the ability to create, analyze, and use reports derived from databases.
• Understanding of the curriculum process.
• Ability to advocate for students while maintaining the integrity of academic programs.
• High ethical standards and fairness.
• Ability to work under pressure and manage multiple priorities.

Nice To Haves

• Master’s degree, preferably in Advising, Counseling, College Student Personnel, or Student Affairs in higher education.
• Ability to understand, navigate, and run reports in BANNER or other student records systems; previous experience with these systems is strongly preferred.

Responsibilities

• Serve as the primary advisor to assigned academic programs and provide academic advising and customer service to enrolled students.
• Provide services that may include career planning, mock interviews, test-preparation options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum and program planning, progression and graduation support, course registration, and transcript reviews.
• Assist with faculty resolution of academic problems and concerns.
• Participate in orientation events and other student activities as needed.
• Follow instructions and procedures, set priorities, and organize work within general guidelines.
• Consult with a leader on unusual matters and work with minimal supervision on more difficult assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level