Academic Advisor Early College/Dual Credit (Academic Advisor I)

Kentucky Community and Technical College System • Florence, KY

6d • Hybrid

About The Position

Gateway Community & Technical College is hiring an Academic Advisor Early College/Dual Credit (Academic Advisor I) to provide basic course enrollment and student support services to students in the Gateway Early College Opportunities (ECO) program and assist them with enrolling in degree-seeking programs at Gateway. The position is based at Gateway Boone, with work split between high school and college locations under a discretionary hybrid arrangement. It is a 12-month position with standard hours of 37.5 per week and a salary of $36,534.00.

The advisor communicates with school district and high school faculty and staff, parents, students, and community members; recruits students; and conducts new-student and parent information and orientation sessions. The role provides general admission, advising, and registration services, helps students complete enrollment paperwork, maintains accurate and confidential student records, and advises ECO students. The advisor also supports ECO seniors and community members in understanding Gateway’s admission process and directs them to relevant student support services, including admission and high school or Gateway transcript requests. The position responds to academic inquiries according to ECO policies and procedures, escalates advising or recruitment issues to the Director of ECO, and provides position-appropriate assistance to the Start Center during dual-credit downtime. Other duties may be assigned.

Gateway offers health, vision, and dental coverage; tuition reimbursement or waiver for the employee, spouse, and dependents; a 403(b) retirement plan with a stated employer match; vacation and sick time; paid holidays; institutional closing pay for qualifying positions; an Employee Assistance Program; and a work environment that supports work-life balance, excellence, innovation, and creativity.

Requirements

• Bachelor’s degree or equivalent.
• 0–2 years of relevant experience.
• Strong communication and presentation skills, including excellent verbal and written communication.
• Customer service experience and ability to build positive relationships with students, parents, faculty, and community partners.
• Experience with admissions, advising, registration, recruitment, or student support services.
• Strong organizational skills and attention to detail in maintaining student records and documentation.
• Ability to maintain confidentiality and appropriately handle sensitive student information.
• Detail-oriented, self-motivated, able to work independently, and able to adapt to fast-paced, dynamic environments.
• Ability to engage and support students from different cultural and socioeconomic backgrounds.
• Ability to manage multiple priorities and meet tight deadlines.
• Proficiency in Microsoft Office applications, including Excel, Forms, Outlook, Teams, SharePoint, and Word.
• Valid driver’s license.
• Ability to perform light lifting and occasional exposure to mild environmental elements.

Nice To Haves

• Bachelor’s degree or equivalent and 2–4 years of relevant experience.
• Experience in P-12 education, particularly working with high school students.
• Knowledge of college admissions, enrollment, and registration processes.
• Experience collaborating with school districts, counselors, and community organizations.

Responsibilities

• Communicate with district and high school faculty and staff, parents, students, and the community about the ECO program.
• Recruit students and conduct new-student and parent information and orientation sessions.
• Provide general admission, advising, and registration services to students and prospective students enrolled in ECO classes.
• Assist students with completing enrollment paperwork and maintain accurate student records.
• Escalate advising or recruitment issues to the Director of ECO.
• Maintain confidentiality and handle student records appropriately.
• Help ECO seniors and community members understand Gateway’s college admission process and provide information about support services, including admissions and high school and Gateway transcript requests.
• Serve as advisor to ECO students.
• Receive, process, and respond to academic inquiries in accordance with ECO policies and procedures.
• Provide position-appropriate assistance to the Start Center during dual-credit downtime.
• Split work time between high school and college locations.
• Perform other duties as assigned.

Benefits

• Health, vision, and dental coverage for the employee and family.
• Tuition reimbursement or waiver for the employee, spouse, and dependents.
• 403(b) retirement plan; a 5% employee contribution receives a 10% employer match.
• Vacation and sick time.
• Work-life balance.
• 9.5 paid holidays.
• Two weeks of institutional closing pay in the last two weeks of December for qualifying positions.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level