Academic Advisor I

East Texas A&M University • Commerce, TX

4d • Onsite

About The Position

The Academic Advisor I works under general supervision to recruit and advise undergraduate students about career goals and academic requirements. The role provides information about University resources and refers students to services that can help meet their needs or resolve problems. It may supervise projects and oversees student workers and graduate assistants.

The advisor supports students throughout academic planning and progress, including degree and course planning, enrollment changes, degree requirement verification, and referrals to campus resources. The role also advises prospective students, participates in orientation and other University events, builds relationships with academic units, and contributes to advising training, program development, reports, and committees.

Requirements

• Bachelor’s degree in an applicable field.
• Zero years of related experience in advising and recruiting required.
• Knowledge of word processing, spreadsheet, and database applications.
• Knowledge of student information systems, degree planning, and degree audits.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Ability to multitask and work cooperatively with others.
• Ability to present information clearly and concisely.
• Ability to work with sensitive information and maintain confidentiality.
• Ability to work beyond normal office hours and/or on weekends.
• Ability to travel.
• Valid driver’s license.
• Ability to move light objects.

Nice To Haves

• Master’s degree.
• Bilingual Spanish.

Responsibilities

• Advise students on degree programs, academic schedules, course schedules, course planning, and probationary status decisions.
• Assist students with adds, drops, withdrawals, and changes of curriculum.
• Review academic records and test scores to make appropriate course recommendations.
• Monitor student progress and degree requirements, and verify completion of degree requirements.
• Refer undergraduate students to resources related to admissions, re-admission, professional concerns, housing, financial aid, student services, academic preparation, time management, test anxiety, and study skills.
• Respond to inquiries from students and parents.
• Serve as a liaison between Colleges and University offices on admissions, registration, degree audits, advising, and counseling.
• Meet with freshman and transfer students during orientation and direct students to appropriate departments for financial aid, billing, housing, textbooks, and healthcare.
• Assist with family visits and group tours, and create and deliver presentations about the University to visiting groups.
• Provide prospective students with information about admissions, application processes, undergraduate programs, departmental and faculty contacts, program requirements, and available resources.
• Develop and maintain positive relationships with Academic Deans, faculty and staff, and relevant University departments within the Texas A&M University System.
• Provide leadership for faculty advisors on advising-related activities and develop and present training materials and programs on proactive or intrusive academic advising.
• Participate in System, College, and department events, activities, and programs, and assist with special on-campus initiatives.
• Maintain records of student contacts and prepare academic and advising reports.
• Advise on the development and revision of curriculum and degree plans.
• Serve on University and/or departmental committees, provide leadership for developing new programs, and review and provide input on scholarship applications.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Health, dental, vision, life, and long-term disability insurance.
• Employer contributions toward employee health and basic life insurance premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas, with optional additional retirement plans.
• Physical wellness program and wellness release time for eligible employees.
• Access to research opportunities at a designated R2 Research Institution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level