Editorial Specialist, Exam Development

CompTIA•Chicago, IL

About The Position

The Editorial Specialist provides editorial support to CompTIA’s Exam Services team by line editing, copyediting, proofreading, and conducting quality control reviews of certification exam content. The role applies professional judgment to ensure accuracy, consistency, clarity, accessibility, and adherence to editorial standards, while identifying opportunities to improve content quality and editorial processes. The position manages editorial and QC workflows for assigned certification products, including prioritizing work, resolving issues, and implementing approved workflow enhancements. The specialist also collaborates with team members and subject matter experts, and may facilitate item review sessions during virtual and in-person exam development workshops. Chicago-based candidates are preferred because the role involves coming to the office approximately one week per month.

Requirements

At least 1 year of experience in a technical line editing, copyediting, or proofreading role.
Ability to communicate clearly and effectively, verbally and in writing, with team members and subject matter experts.
Ability to apply house style guidelines while editing and collaborate with team members on style decisions.
Proficiency in applying The Chicago Manual of Style, working with house style guidelines, and creating project style sheets.
Strong attention to detail and accuracy.
Ability to manage time efficiently, move multiple assignments forward concurrently, and deliver assigned work on time.
Comfort using technology and learning new applications.
Flexibility to adjust focus and priorities when necessary.
Initiative, curiosity, willingness to learn, and ability to collaborate with team members.

Nice To Haves

Experience editing IT-related or other technical content.
Intermediate-to-advanced skills using Microsoft products, Adobe Pro, Adobe InDesign, and Smartsheet.
Knowledge of exam development best practices.
Strong facilitation skills.
A degree is preferred but not required.

Responsibilities

Copyedit, line edit, proofread, and perform quality control reviews of exam items and related content and media at multiple stages of the exam development process.
Follow the editorial workflow and complete assigned editorial and QC reviews by established deadlines.
Screen content for language that may be perceived as discriminatory or offensive and edit for readability and plain language.
Recommend edits using professional editorial judgment, standard grammar rules, house style guidelines, and The Chicago Manual of Style.
Identify, address, and resolve issues arising during editorial and QC reviews; escalate issues as appropriate and collaborate with the team on decisions.
Evaluate editorial processes and workflows, identify opportunities for improvement, and implement approved changes to improve quality, efficiency, consistency, and exam integrity.
Manage editorial and quality control workflows for assigned certification products, including prioritization, issue resolution, and workflow enhancements.
Assist with editorial, administrative, and communication-related tasks in support of the Exam Services team.
Participate in virtual and in-person exam development workshops, facilitating item review sessions with subject matter experts as assigned.
Complete at least 95% of assigned editorial and QC reviews by established deadlines while following the required workflow.
Accurately edit exam-related content to meet quality, style, readability, and accessibility standards and enhance clarity.
Identify, document, and communicate significant issues found during reviews and collaborate with appropriate team members on decisions.
Propose at least one actionable editorial process or documentation improvement annually.
Model CompTIA’s values, participate in required and role-relevant training, and travel when required by role responsibilities and business needs.
Perform other duties as assigned.