Exam Proctor

Tyler Junior College • TJC Central Campus, TX

1d • Onsite

About The Position

The Proctor will assist in providing professional, consistent, and secure testing services to TJC students. In order to provide an efficient and courteous work environment, the Proctor must be able to work and interact well with students, staff, and faculty. The hours for this position are varied. The hours for this position are varied. The Test Proctor will need to be flexible and able to work evening and Saturday shifts on occasion. This is a part-time position and can work up to 18 hours per week.

Requirements

• Knowledge of customer service principles
• Demonstrate excellent interpersonal skills
• Excellent customer service skills.
• Effective communication skills with diverse populations
• Must be detail-oriented and possess good organizational skills
• Ability to maintain confidentiality in all student/test candidate matters.
• Able to stay calm in all instances.
• Ability to work in a busy environment and manage multiple tasks simultaneously
• Ability to be a team player
• Dependable and accountable within areas of responsibilities
• Ability to work a flexible schedule
• High School Diploma or equivalent
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

Nice To Haves

• Associate’s Degree in Education or a related field
• Experience working in higher education
• Proctor Experience
• Ability to troubleshoot technology issues

Responsibilities

• Enforce testing policies and procedures firmly but courteously.
• Monitor students' testing sessions.
• Assist students with exam startup procedures and ensure successful access to the exams.
• Contact the professor if a student suspected of or caught cheating during the Manager’s or Office Coordinator’s absence
• Troubleshoot technology issues during the Manager’s or Office Coordinator’s absence by contacting OTS, Distance Education, or the professor.
• Maintain the cleanliness of the testing rooms.
• Perform other related duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED