(Sales Associate, Part-Time) Editor, Las Vegas

Glossier•Las Vegas, NV

27d•Onsite

About The Position

The Editor helps deliver Glossier’s customer experience through product presentation, packaging, care, and meaningful customer interactions. Editors collaborate with the store team to create cohesive experiences for customers shopping in-store, picking up online orders, or processing returns and exchanges. They serve as brand ambassadors and product experts, helping customers discover products and build routines while contributing to a positive, inclusive, and joyful store culture. Editors are trained across all aspects of store operations, including customer-facing and back-of-house work, and may assist in either environment as coverage requires. With leadership guidance and support, they help customers throughout their journey and contribute to the team’s ability to respond to customer needs. This is a part-time Sales Associate position in Las Vegas. The role requires a flexible schedule, including evenings, weekends, and holidays.

Requirements

Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to create memorable experiences through meaningful personal interactions.
Collaborative approach and ability to thrive in group settings.
Positive attitude, willingness to learn and grow, and motivation to perform in a fast-paced environment.
Adaptability and strong multitasking ability.
Commitment to inclusion and belonging for all community members.
Ability to demonstrate empathy and understanding while taking action.
Interest in operational excellence and understanding retail logistics.
Willingness to take initiative and help where needed.
Ability to drive sales while maintaining a hospitality mindset.

Nice To Haves

Prior experience with point-of-sale or inventory management systems.
Two or more years of experience in a fast-paced retail or hospitality environment.

Responsibilities

Represent Glossier’s core values and model the customer experience principles described in the Selling Ceremony.
Develop product expertise, including product basics, benefits, application, formulas, recommendations, and care.
Lead inclusive product demonstrations, applications, recommendations, and routine-building conversations with customers.
Support in-store events, master classes, promotional activations, and other initiatives communicated by store leadership.
Build selling skills and work toward business objectives, including key performance indicators such as average order value and units per transaction.
Build relationships with new and repeat customers through thoughtful clienteling before and after store visits.
Follow customer service expectations and training fundamentals, and support existing and new team members as an exemplary Editor and advisor.
Monitor customer feedback and share relevant information with store leadership and stakeholders.
Promote the Glossier brand and community, including product launches, activations, and special events.
Work collaboratively with store leadership and team members on special projects and assignments.
Promote workplace safety, complete responsibilities safely, and promptly report hazards or concerns to management.
Communicate feedback about inventory logistics, packaging, and customers’ physical experience with products to store leadership.
Support product demonstrations, particularly for new hires, cross-training team members, and new product launches.
Maintain inventory, store facilities, equipment, and technology with attention to upkeep, organization, and safety.
Follow safety standards and applicable federal and state guidelines.
Restock and replenish inventory using inventory management systems, inventory reporting, and store logistics.
Fulfill customer orders accurately and efficiently.
Receive, manage, and inspect shipments; report discrepancies.
Participate in visual projects such as display activations, floor moves, product launches, and brand events.
Follow uniform and presentation standards.
Learn and follow front- and back-of-house operational procedures, and support newly hired team members.
Maintain strict confidentiality, including for customer information, product launches, and company programming.
Handle multiple customer requests while maintaining service standards.