Las Vegas Booth Associate

Cavender Stores•Greenville, TX

2d•Onsite

About The Position

The Booth Associate is responsible for delivering Best of the WEST customer service and creating a welcoming shopping experience. The role involves greeting customers, processing transactions accurately, answering questions, and helping customers find solutions that meet their needs. Associates also maintain a clean, organized, and well-stocked store; support daily store operations; and follow company policies and procedures to contribute to a safe, efficient, customer-focused environment.

Requirements

Ability to provide exceptional customer service in a fast-paced retail environment.
Ability to accurately operate a Point of Sale system and handle cash and electronic transactions.
Ability to regularly lift, move, and position merchandise throughout the work shift.
Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies. Certain equipment may only be operated by associates who meet applicable age requirements.
Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
Strong communication and interpersonal skills.
Ability to read and understand English.
Ability to stay alert and productive during assigned work hours.

Responsibilities

Support the Cavender’s Culture and the company’s Mission, Vision, and Values.
Greet customers, engage with them throughout their shopping experience, and thank them for their business.
Accurately and efficiently process purchases, returns, exchanges, and other Point of Sale transactions.
Verify merchandise accuracy, check for boot mis-mates, and follow commission validation procedures.
Promote company programs and store promotions, and suggest complementary merchandise.
Respond accurately and courteously to customer inquiries in person and by phone about products, pricing, promotions, store locations, and inventory.
Maintain a clean, organized, and well-stocked sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks such as dusting, mopping, and vacuuming.
Ensure merchandise is displayed, signed, stocked, and located according to company standards.
Remain attentive to store safety and security and promptly report concerns to store management.
Report to work on time and maintain a neat, professional appearance.
Understand and follow company policies and procedures.
Assist with merchandising updates, price changes, special orders, and other assigned store tasks.
Perform other duties as assigned.