EDI & ERP Integration Analyst

LISI•Lake Zurich, IL

4d•$90,000 - $100,000

About The Position

The EDI & ERP Integration Analyst reports to the IT Director and is responsible for administering, integrating, continuously improving, and supporting the reliable operation of Termax’s EDI and ERP-related systems. The role focuses on developing, implementing, monitoring, maintaining, and troubleshooting EDI integrations among the company, customers, suppliers, trading partners, and internal business systems. It also supports the Plex ERP environment, including new modules, functionality, interfaces, and related business processes. Solutions must be designed, tested, documented, and implemented appropriately. The analyst works with internal departments and external trading partners to analyze requirements, resolve data and transmission issues, implement EDI transactions, and improve the accuracy, efficiency, and reliability of electronic data exchanges. The role also supports ERP and integration projects, business automation, user training, system documentation, and continuous improvement. A four-year degree in a related field is preferred, though equivalent education and experience may be considered. Five to seven years of relevant experience is required, including at least four years supporting SQL-based applications and relational databases.

Requirements

Five to seven years of experience supporting ERP systems, SQL applications, EDI processes, and business integrations.
At least four years of experience supporting SQL-based applications and relational databases.
Demonstrated experience with EDI implementation, mapping, testing, troubleshooting, and trading partner support.
Experience with ANSI X12 and EDIFACT is required.
Experience with XML and system-to-system data integration is required.
Thorough knowledge of ERP, EDI, SQL, XML, data integration, and database concepts.
Strong knowledge of EDI transaction processing, mapping, acknowledgments, error handling, and partner onboarding.
Strong knowledge of SQL programming, relational databases, queries, joins, stored procedures, and database structures.
Thorough knowledge of application troubleshooting, debugging, testing, and problem-solving concepts.
Knowledge of internet-based communications, VAN transmissions, connectivity methods, and basic networking concepts.
Understanding of customer order processing, shipping, invoicing, financial, and accounts receivable EDI processes.
Familiarity with manufacturing environments and the interaction between manufacturing operations and ERP systems.
Familiarity with business automation software, business intelligence tools, and data analytics tools.
Knowledge of system security, user access management, change control, and software implementation practices.
Excellent written and verbal communication, analytical, organizational, and problem-solving skills.
Ability to listen effectively and facilitate constructive discussions with internal and external stakeholders; practical and creative approach to designing solutions.
Willingness and availability to work evenings or weekends when required for critical system or EDI activities.
Ability to work independently, prioritize tasks, meet deadlines, and respond effectively to urgent system and EDI issues.
Ability to plan, implement, coordinate, and manage ERP, EDI, and integration projects.
Ability to analyze functional requirements and translate them into effective technical and business solutions.
Ability to use SQL to investigate data, validate transactions, troubleshoot issues, and support reporting requirements.
Ability to read, understand, troubleshoot, and modify XML and EDI files.
Ability to configure, test, implement, and troubleshoot system changes and modifications.
Ability to operate computers and related hardware and provide user training and support.
Ability to communicate effectively with internal departments, customers, suppliers, trading partners, and software providers.
Ability to use a ticket-tracking application to manage and document user requests, incidents, and system issues.
Ability to follow organizational procedures, policies, standards, and change control requirements.
Ability to work with minimal supervision, demonstrate sound judgment, and maintain accurate technical documentation and support records.
A four-year degree in Computer Science, Information Systems, Business, or a related field is preferred; equivalent education and experience may be considered.

Nice To Haves

Plex UX ERP experience.
Automotive supply chain or manufacturing experience.
Experience with customer order processing, shipping, invoicing, and financial EDI transactions.
A four-year degree in Computer Science, Information Systems, Business, or a related field; equivalent education and experience may be considered.

Responsibilities

Analyze EDI requirements and configure, test, debug, document, modify, and implement EDI processes.
Design, configure, test, maintain, and troubleshoot EDI maps and transaction flows, including ANSI X12 and EDIFACT transactions.
Develop, maintain, and validate XML messages, schemas, mappings, and data transformations.
Establish, maintain, and troubleshoot communication links with customers, suppliers, trading partners, VAN providers, and other external systems.
Monitor EDI transmissions, acknowledgments, errors, and exceptions, and investigate and resolve failures, rejected transactions, mapping issues, connectivity problems, and data discrepancies.
Coordinate EDI activities with internal departments, trading partners, customers, suppliers, and external service providers.
Review and improve EDI processes, reliability, automation, processing time, data quality, and operational efficiency.
Manage EDI projects from requirements through implementation, testing, documentation, and production deployment; implement new transactions, trading partners, software, and customer requirements through change control.
Create and maintain EDI procedures, mapping documentation, technical specifications, test plans, support instructions, and process documentation.
Provide employees with guidance and training on EDI standards, transaction flows, business requirements, and system capabilities.
Keep current with developments in EDI standards, XML technologies, integration tools, internet-based communications, VAN services, and related technologies.
Work with customer service, operations, purchasing, finance, sales, and administrative teams to develop, test, and improve EDI processes; support order processing, shipping, invoicing, accounts receivable, and other EDI-related processes.
Serve as the technical support contact for the Plex ERP application and support its implementation, maintenance, performance, and continuous improvement, including related SQL databases.
Analyze business requirements and translate them into ERP, EDI, and integration solutions; recommend upgrades, configuration changes, process improvements, and third-party solutions.
Perform analysis, design, development, configuration, testing, and implementation of ERP and integration enhancements.
Diagnose, resolve, document, and report application problems; manage and follow up on support tickets with Plex and other providers.
Perform system configuration, change management, release management, and testing; maintain ERP security profiles, roles, permissions, and access lists.
Identify, investigate, and correct software defects and system issues; support SQL queries, reports, data extracts, integrations, and database-related solutions.
Create technical specifications, functional requirements, test plans, and implementation plans; develop procedures for resolving complex user issues.
Work with customer service, operations, manufacturing, supply chain, finance, and business administration teams to develop and test ERP solutions.
Train and support users in effective and appropriate use of Plex ERP; maintain documentation for system configuration, processes, interfaces, procedures, and support activities.
Create project plans defining scope, objectives, resources, responsibilities, milestones, schedules, risks, and deliverables; manage projects to meet timelines, budgets, and business requirements.
Coordinate project activities with internal departments, software providers, customers, suppliers, and trading partners.
Follow change control, testing, approval, implementation, and documentation procedures; assess operational impacts and communicate changes to stakeholders.
Support post-implementation reviews and continuous improvement; identify opportunities to optimize processes through system functionality, automation, data quality, and integration.
Develop and maintain business automation processes using approved automation, analytics, and AI programming tools.
Follow ISO, IATF, safety, environmental, departmental, and corporate policies and procedures.
Develop an annual personal plan for continuing education and professional development; handle special projects and other assigned duties.