The “EAI Analyst” has four major responsibilities: Direct and Administer the EDI environment for our Manufacturing and Distribution sites inclusive of engagements using third-party providers such as SPS Commerce. Support the setup and the run business (including systems monitoring, problem analysis & resolution, customer communication/ de-escalation, service level management). This will be done in close collaboration with the Arvato world-wide EDI team (Germany and Malaysia) along with our direct retail EDI provider SPS Commerce. Act as an EAI subject matter expert for various parties: Customers (internal, external), Sales team, other IT groups. Have exposure in educating internal customers on business systems and procedures and working with other analysts.
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Job Type
Full-time
Career Level
Mid Level