EDGE Leadership Development Program

Heritage Hill Property Management•Cincinnati, OH

About The Position

EDGE is Heritage Hill (HH) Property Management’s leadership development program for experienced leaders transitioning into multifamily property management. Participants begin in a frontline role and build industry expertise through coaching, training, and certifications, following a defined career path toward Director. No prior property management experience is required. The program offers two tracks. The Leasing & Property Management track is designed for experienced leaders from customer-facing industries such as retail, hospitality, and restaurants. Its career path is Leasing Consultant, Assistant Property Manager, Property Manager, Senior Property Manager, Regional Property Manager, and Director of Property Management. The Maintenance & Trades track is for hands-on professionals with maintenance, facilities, or skilled trades experience, including crew leadership. Its career path is Maintenance Technician, Maintenance Manager, Senior Maintenance Manager, Regional Maintenance Manager, and Director of Maintenance. Leasing participants guide prospects through tours and leasing, support renewals and resident satisfaction, and learn community operations. Maintenance participants complete service requests and make-readies, maintain building systems, and provide resident service. Participants in both tracks meet with a coach every two weeks and work toward the next certified career level. Compensation includes guaranteed base pay, performance-based gainshare, and long-term incentives at eligible career levels. Starting pay is $40,000–$47,000 for Leasing Consultants and $42,000–$50,000 for Maintenance Technicians; Director roles may earn up to $125,000. Compensation varies by property, market, role, and qualifications, and incentive eligibility depends on career level. The program also offers paid certifications and defined training opportunities. Benefits include medical, dental, vision, 401(k), PTO including a birthday day, and potential housing discounts for onsite living.

Requirements

  • Leasing track: 5 or more years leading teams in customer-facing environments.
  • Maintenance track: 5–7 years in maintenance, facilities, or skilled trades, including crew leadership.
  • Demonstrated ambition, coachability, ownership, a passion for developing others, and adaptability to evolving systems and technology.

Responsibilities

  • Leasing track: Guide prospects through tours and leasing.
  • Leasing track: Drive renewals and resident satisfaction.
  • Leasing track: Learn community operations while earning HH certifications.
  • Maintenance track: Complete service requests and make-readies.
  • Maintenance track: Maintain building systems.
  • Maintenance track: Deliver exceptional resident experiences while earning HH certifications.
  • Both tracks: Meet with a coach every two weeks, develop skills, and work toward the next certified career level.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k).
  • PTO, including a birthday day.
  • Potential housing discounts for onsite living.
  • Paid certifications and defined training opportunities.
  • Performance-based gainshare and long-term incentives at eligible career levels.
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