ED Tech - Austintown Medical Center

Mercy Health • Austintown, OH

3d • Onsite

About The Position

The ED Tech provides direct patient care under the guidance of a registered nurse (RN) or designated healthcare professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patient care in the emergency department through basic care, delegated clinical tasks, patient observation, documentation, and communication with patients and the care team.

The ED Tech is expected to provide compassionate, high-quality service, promote patient safety, and work effectively and independently under stress. Other job-related duties may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care.
• Computer literacy.
• Ability to monitor patient conditions during treatment and inform medical professionals about patient conditions and care.
• Ability to record patients’ medical history.
• Skills in sterile field technique, CPR, straight urine catheterization, ear irrigation, patient positioning and transport, customer service, patient care, phlebotomy, performing EKGs, splinting, wound care, and obtaining vital signs, including manual blood pressure.
• Attention to detail, problem solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Current Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting certification.
• Previous experience as a Patient Care Tech, in a nursing support role, or in healthcare; alternatively, second-year nursing student status in a Registered Nurse (RN) program.

Responsibilities

• Provide basic patient care and comfort, including measuring vital signs, personal care and hygiene, mobility assistance, lab draws, ECGs, basic wound care, and other unit-based duties under RN direction.
• Complete patient rounding as assigned.
• Provide 1:1 patient safety companion service as needed.
• Act as a liaison between patients and nurses, reporting changes and concerns.
• Provide high-level customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and on time, as applicable.
• Participate in handoff reports covering pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within scope of practice.
• Complete patient screenings as applicable.
• Promote quality and safety by seeking continual improvement in processes and systems that enhance patient care delivery.
• Work independently, solve problems, and resolve conflict while working under considerable stress.
• Maintain knowledge of policies and procedures.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED