ED Tech - Austintown Medical Center

Bon Secours Mercy Health • Youngstown, OH

2d

About The Position

The ED Tech provides direct patient care under the guidance of a registered nurse or designated healthcare professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patient care and safety in the emergency department and requires compassion, collaboration, excellence, and respect.

Requirements

• High school diploma or GED.
• BLS Basic Life Support certification from an approved source must be obtained before providing direct patient care.
• Computer literacy.
• Ability to monitor patients during treatment and inform medical professionals about patient conditions and care.
• Ability to record patients’ medical history.
• Skills in sterile-field steps, CPR, straight urine catheterization, ear irrigation, patient positioning and transport, customer service, patient care, phlebotomy, performing EKGs, splinting, wound care, and obtaining vital signs including manual blood pressure.
• Attention to detail, problem solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or medical assistant.
• Previous experience as a Patient Care Tech, in a nursing support role, or in healthcare; alternatively, second-year nursing student status in a Registered Nurse program.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care and hygiene, mobility assistance, lab draws, ECGs, basic wound care, and other unit-based duties under an RN’s direction.
• Complete patient rounding as assigned.
• Provide one-to-one patient safety companion service as needed.
• Serve as a liaison between patients and nurses by reporting changes and concerns.
• Provide customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and promptly, as applicable.
• Participate in handoff reports about pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within the role’s scope and complete applicable patient screenings.
• Promote quality and safety by seeking improvements to patient-care processes and systems.
• Work independently, solve problems, and resolve conflict while working under considerable stress.
• Maintain knowledge of policies and procedures.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED