ED Tech - Austintown Medical Center

Mercy Health BSMH • Austintown, OH

2d

About The Position

The ED Tech provides direct patient care under the guidance of a registered nurse or designated healthcare professional, in accordance with applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patient care and safety in the emergency department and requires accurate documentation, effective communication, customer service, and the ability to work independently and problem-solve under stress. Associates may be assigned other job-related duties, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• BLS Basic Life Support certification must be obtained from an approved source before providing direct patient care.
• Computer literacy.
• Ability to monitor patient conditions during treatment and inform a medical professional about patient conditions and care.
• Ability to record patients’ medical histories.
• Skills in sterile-field procedures, CPR, straight urinary catheterization, ear irrigation, patient positioning and transport, phlebotomy, EKG performance, splinting, wound care, and obtaining vital signs, including manual blood pressure.
• Attention to detail, problem-solving, independent work, working under pressure, critical thinking, communication, teamwork, conflict resolution, active listening, relationship building, and empathy.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or medical assistant.
• Previous experience as a Patient Care Tech, in a nursing support role, or in healthcare; alternatively, being a second-year nursing student in a Registered Nurse program.

Responsibilities

• Provide basic patient care, including comfort and personal care, hygiene, vital-sign measurement, mobility assistance, lab draws, ECGs, basic wound care, and other unit-specific duties under an RN’s direction.
• Complete patient rounds as assigned.
• Provide one-to-one patient safety companion services as needed.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide customer service to patients, families, community providers, visitors, and employees.
• Document patient care accurately, precisely, and promptly, as applicable.
• Participate in handoff reports about pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Collect data within the role’s scope.
• Complete patient screenings as applicable.
• Promote quality and safety by continually seeking to improve patient-care processes and systems.
• Work independently, solve problems, and resolve conflicts while under considerable stress.
• Maintain knowledge of applicable policies and procedures.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED