eCommerce Sales Engineer, Solutions Engineer

The Strategic Sales Engineer is responsible for providing technical and subject matter expertise to the Global Strategic Sales Team in order to close new business with retail and brand clients. They will collaborate with sales and client management teams to generate new business, support the sales discovery process, and offer solutions that meet customer needs. The role also involves preparing and delivering presentations, conducting ROI analysis, and providing market feedback to product management. Strong analytical, technical, and communication skills are essential for success in this position.

Generation of new business with new and existing accounts in collaboration with sales and client management teams.

Support the sales discovery process for technical, functionality and overall value proposition of our solution.

Assessing potential application of company products or services and offering solutions that meet customer needs.

Prepare and present presentations, strategic recommendations and product demonstrations in person and via Zoom.

Produce needs analysis, requirements, architecture diagrams, high level designs, and sales and technical presentations.

Generate ROI analysis, revenue & cost forecasts, and respond to RFI’s and RFP’s.

Communicate market feedback to product management for incorporation to future product developments.

Use technical knowledge of product offerings to support and build sales.

Measure efficacy of advertiser strategies via reporting and analysis against core retail media & digital marketing KPIs while performing pre-sales audits to identify potential areas for improved revenue growth and efficiency.

• 5+ years of sales engineering experience, focused on consultative sales of enterprise software and services sales
• Driven, polished, technology-proficient professional
• Hands-on experience supporting teams closing six-figure contracts against seven-figure targets
• Retail experience and online retailer or brand network preferred
• Knowledge of customer technology challenges within the retail and/or e-commerce industries
• Knowledge of retail partner ecosystem including marketplaces
• Knowledge of retail media and digital marketing strategies & KPIs within e-commerce industries
• Language support for English + Spanish or German required for UK/Spain roles

• Medical coverage provided through Irish Life Health; premiums paid by the company
• Competitive time off package with 23 Days of PTO, 2 Wellness days and 1 Give Back Day
• PTO raises to 25 Days after 2 years
• Flexibility to choose where you work - at home, in the office, or both!
• Access to tools to support your wellbeing such as the Calm App, MoveSpring and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
• Charitable contribution match per team member