eCommerce Sales Engineer, Solutions Engineer

The Strategic Sales Engineer is responsible for providing technical and subject matter expertise to the Global Strategic Sales Team in order to close new business with retail and brand clients. They will support the sales discovery process, assess customer needs, and deliver presentations and product demonstrations. Additionally, they will generate ROI analysis, respond to RFI's and RFP's, and provide market feedback to product management. The ideal candidate will have a proven track record in sales engineering, strong analytical and communication skills, and knowledge of the retail and e-commerce industries.

• Generation of new business with new and existing accounts in collaboration with sales and client management teams.
• Support the sales discovery process for technical, functionality and overall value proposition of our solution.
• Assess potential application of company products or services and offer solutions that meet customer needs.
• Prepare and present presentations, strategic recommendations, and product demonstrations in person and via Zoom.
• Produce needs analysis, requirements, architecture diagrams, high-level designs, and sales and technical presentations.
• Generate ROI analysis, revenue & cost forecasts, and respond to RFI's and RFP's.
• Communicate market feedback to product management for incorporation into future product developments.
• Use technical knowledge of product offerings to support and build sales.
• Measure efficacy of advertiser strategies via reporting and analysis against core retail media & digital marketing KPIs while performing pre-sales audits to identify potential areas for improved revenue growth and efficiency.

• 5+ years of sales engineering experience, focused on consultative sales of enterprise software and services sales
• Driven, polished, technology-proficient professional
• Hands-on experience supporting teams closing six-figure contracts against seven-figure targets
• Retail experience and online retailer or brand network preferred
• Knowledge of customer technology challenges within the retail and/or e-commerce industries
• Knowledge of retail partner ecosystem including marketplaces
• Knowledge of retail media and digital marketing strategies & KPIs within e-commerce industries
• Language support for English + Spanish or German required for UK/Spain roles

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Competitive time off package with 25 Days of PTO, 9 Holidays, 2 Wellness days and 1 Give Back Day
• Flexibility to choose where you work - at home, in the office, or both!
• Access to tools to support your wellbeing such as the Calm App, MoveSpring and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member