Ecommerce Coordinator
About The Position
The Ecommerce Coordinator manages the accuracy, visibility, and availability of products across the company’s online sales channels. The role maintains product listings, launches and retires products, creates promotions, writes product copy, prepares reports, and maintains product data in NetSuite. The online channel operates alongside sales, customer service, physical locations, and the company’s ERP, so the coordinator works to keep ecommerce aligned with the broader business and customer relationships. This is a part-time, day-shift position based at the Home Office in Chicago, Illinois. The stated hourly salary range is $25.00 to $28.00.
Requirements
- At least 2 years of hands-on ecommerce experience managing product listings or storefront operations.
- Working knowledge of at least one major ecommerce platform and confidence learning new platforms quickly.
- Strong analytical skills, including comfort with spreadsheets, pivot tables, and dashboards.
- Clear, accurate writing and attention to detail in product copy and data.
- Experience setting up promotions, discounts, or campaigns on an ecommerce platform.
- Understanding of how ecommerce connects to sales, inventory, and customer service, not just marketing.
- Organization and dependability in recurring daily work while managing projects and deadlines.
- Comfort working across departments, including with people outside ecommerce.
Nice To Haves
- Shopify experience, including apps, collections, and discount setup.
- NetSuite experience, especially item records and saved searches.
- B2B, wholesale, or multi-channel ecommerce experience.
- Experience with seasonal, perishable, or fast-changing inventory.
- Familiarity with Google Analytics or similar web analytics tools.
- Basic SEO knowledge and experience with bulk product imports using CSV.
Responsibilities
- Maintain accurate and current product listings, including pricing, availability, images, attributes, and categories.
- Audit listings regularly and correct errors.
- Launch new products and retire discontinued products on schedule.
- Manage storefronts on Shopify and other ecommerce platforms, learn new platforms, document their processes, and maintain consistent product information across channels.
- Set up and run discounts, featured collections, bundles, and seasonal campaigns.
- Coordinate promotion timing with purchasing, sales, and marketing to align campaigns with inventory and business goals.
- Test promotions before launch and confirm their performance afterward.
- Write clear, accurate product titles and descriptions that follow brand voice and search best practices.
- Maintain product-copy standards and templates.
- Prepare regular reports on sales, traffic, conversion, and promotion results.
- Identify trends, gaps, and underperforming products, recommend actions, and share findings with teams outside ecommerce.
- Maintain item records and product data in NetSuite.
- Run saved searches and reports to support ecommerce work.
- Check that data flows correctly between NetSuite and ecommerce platforms and troubleshoot issues.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
