ECI Billing Specialist

Community Action Corporation of South Texas•Corpus Christi, TX

About The Position

Performs complex clerical and accounting functions for patient billing, including maintaining third-party billing records and resolving insurance issues. Follows up on submitted claims and patient billing, resubmits claims or resolves problems, and works with others in a team environment. The role also handles general clerical duties and maintains confidentiality of financial records.

Requirements

  • At least one year of experience in a medical office setting.
  • Two years of prior employment experience in medical billing.
  • High school diploma or equivalent.
  • Computer skills and experience maintaining automated recordkeeping systems.
  • Good written and oral communication skills.
  • Ability to perform light to medium physical duties, including standing, walking, reaching, bending, hearing, and talking for up to eight hours a day.
  • Good vision, with or without corrective lenses.
  • Ability to lift 20 pounds; lifting primarily involves occasional on-premises lifting of boxes of office supplies and minor office equipment.

Nice To Haves

  • Medical billing certification preferred, but not required.

Responsibilities

  • Assist in obtaining pre-authorization from insurance carriers when necessary and compile and submit required documentation.
  • Process patient billings and third-party reimbursement claims; maintain supporting documentation files and current patient addresses.
  • Process patient statements, key data, post transactions, and verify the accuracy of input to generated reports.
  • Research and respond to patient billing inquiries and problems in person, by telephone, or in writing.
  • Work with staff to ensure correct diagnoses and procedures are reported to third-party insurance carriers.
  • Follow up on submitted claims, monitor unpaid claims, initiate tracers, and resubmit claims as necessary.
  • Post and reconcile payments to patient ledgers.
  • Balance daily batches and reports; prepare income reports and statistics and distribute reports as requested.
  • Follow and report the status of delinquent accounts.
  • Review accounts receivable and make collection recommendations to the supervisor.
  • Maintain patient demographic information and data collection systems.
  • Maintain billing and filing records in accordance with established protocol.
  • Perform general clerical duties and other routine functions.
  • Ensure strict confidentiality of financial records.
  • Perform other duties as assigned.
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