Seasonal Early Morning Stocking -- 2am Start

Five Below • Vernon Hills, IL

3d • Onsite

About The Position

The Early Morning Stocking role at Five Below supports store operations and customer service by assisting customers, promoting merchandise and store events, resolving concerns, communicating store needs to management, and working with the team toward store and company goals. This is a seasonal position with a 2 a.m. start. The role requires a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel as required. It involves frequent movement around the sales floor and stock room, handling merchandise, operating store devices, and remaining upright in a stationary position for much of the work time.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently use ladders and kneel, bend, twist, stoop, and move between the sales floor and stock room.

Responsibilities

• Greet and acknowledge customers promptly, assist multiple customers efficiently, and respond to their needs.
• Share product knowledge, answer questions, direct customers to merchandise, offer recommendations, and engage in suggestive selling while staying informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, including exchanges when appropriate.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to support store and company goals and contribute to a positive work environment.

Benefits

• Five Below refers candidates to its benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed