Early Morning Stocking 3am-Seasonal

Michaels•Highland, IN

8d•Onsite

About The Position

The Early Morning Stocking team member provides friendly customer service, assists customers with shopping and product solutions, and supports a fast, friendly checkout experience. The role includes unloading trucks, stocking merchandise, maintaining store recovery and in-stock standards, and completing assigned store processes. Team members may also be cross-trained in Custom Framing sales and production and perform other duties as assigned. The position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required when retrieving shopping carts or unloading trucks. Work hours include early mornings, nights, and weekends. The role requires standing and moving throughout the store, frequent bending, lifting, carrying, reaching, and stretching, and lifting heavy boxes or accessing high shelves using a ladder or similar equipment. Michaels will engage in an interactive process to determine whether reasonable accommodation is available for essential job functions.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.
Interact respectfully and positively with others, promote the organization’s vision and values, and serve as a role model for team members.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.