Seasonal Early Morning Stocking -- 2am Start

Five Below • Vernon Hills, IL

5d

About The Position

Five Below is hiring for a seasonal early-morning stocking role with a 2 a.m. start. The position supports store operations and customer service by helping shoppers, sharing product knowledge, communicating merchandise and service needs to management, and contributing to team and company goals. The role requires a flexible schedule, including the possibility of day, evening, weekend, and overnight shifts, and may require travel as needed. It involves frequent use of store technology and physical activity, including moving merchandise and retrieving or putting away stock. The listed starting pay is $15.40 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, computers, cash registers, hand-held and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently climb and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Frequently move across the sales floor and between the sales floor and stock room.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and assist customers promptly, including managing multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, make recommendations, and engage in suggestive selling while staying informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns using product knowledge and offer alternative solutions, seeking to turn returns into exchanges when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive, productive work environment.
• Retrieve and put away stock and assist customers across the sales floor.

Benefits

• The employer directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed