Seasonal Early Morning Stocking Crew

Michaels•Philadelphia, PA
•Onsite

About The Position

The Early Morning Stocking Crew member delivers friendly customer service, helps customers find products and solutions, and provides a fast, friendly checkout experience. The role includes unloading trucks; stocking and merchandising throughout the store; maintaining recovery and in-stock standards; and supporting store safety, shrink prevention, and company compliance. Team members may also assist with online order fulfillment, rewards and credit-card enrollment, customer surveys, and Custom Framing sales and production. This is a seasonal role at the Philadelphia, Pennsylvania store. Work hours include nights, weekends, and early mornings.

Requirements

  • Must be at least 16 years old.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact respectfully and positively with others, promote the organization’s vision and values, and serve as a positive role model for team members.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, subject to position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, subject to position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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