Seasonal Early Morning Stocking

Five Below • Waukegan, IL

3d • Onsite

About The Position

Five Below is hiring for a seasonal stocking role focused on supporting store operations and customer service. The associate greets customers, helps them find merchandise, shares product knowledge, promotes store events and promotions, and addresses customer concerns. The role also involves communicating restocking needs and customer feedback to management, collaborating with the team, and retrieving, stocking, and putting away merchandise. The position requires a flexible schedule that may include day, evening, weekend, or overnight shifts. It is hourly, with starting pay of $15.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using technology such as computers, cash registers, hand-held devices, and mobile devices, or willing to learn.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders to retrieve and put away stock.
• Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and assist customers promptly, including helping multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, seeking exchanges when possible.
• Inform management about merchandise restocking, service requirements, and customer feedback.
• Collaborate with the team to support store and company goals and contribute to a positive work environment.
• Retrieve, stock, and put away merchandise.

Benefits

• The posting directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed