Seasonal Early Morning/Overnight Stocking

Five Below•Pleasant Prairie, WI

1d•Onsite

About The Position

The Early Morning/Overnight Stocking associate supports store operations by assisting customers, promoting products and store events, resolving customer concerns, communicating merchandise and service needs to management, and contributing to team goals. The role involves stocking and retrieving merchandise, working across the sales floor and stock room, and using store technology. A flexible schedule is required and may include day, evening, weekend, and overnight shifts. The position is hourly and starts at $11.00.

Requirements

Must be at least 16 years old.
Available to work a flexible schedule to meet business needs, including day, evening, and weekend shifts; overnight shifts and travel may also be required.
Comfortable using technology or willing to learn, including computers, cash registers, hand-held devices, phones, walkies, and mobile devices.
Able to communicate effectively and engage with customers.
Able to handle customer interactions and concerns courteously and professionally.
Able to use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
Frequently climb and descend ladders and kneel, bend, twist, and stoop.
Frequently move across the sales floor and between the sales floor and stock room.
Able to remain in a stationary, upright position for 80% of the time.
Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

Greet customers promptly and assist multiple customers efficiently.
Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
Use suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
Keep management informed about merchandise restocking, service requirements, and customer feedback.
Collaborate with the team to achieve store and company goals and contribute to a positive work environment.
Operate cash registers and other store devices; retrieve and put away merchandise.